Full job description How to Apply To apply for this position, please include a copy of your resume and a cover letter as one document, with your cover letter as the first page. (Applications without cover letters will not be considered.) Send a portfolio containing samples of relevant work (writing, social media content, and/or other marketing/communications collateral) to ).
Summary The Institute for Research on Innovation and Science (IRIS) in the Survey Research Center at the University of Michigan's Institute for Social Research is seeking a Communications and Membership Coordinator who will promote and market our work to partners and allies, current and prospective member institutions and researchers, funders, and the public. You'll report to the IRIS Managing Director, and your primary responsibility will be to support members and potential members and to develop marketing and communications strategies, materials, and events to engage and excite our members and the academic research community as a whole. The ideal candidate will bring communications, marketing, and outreach experience to our team and have experience collaborating with a variety of stakeholders.
Responsibilities* Communications You'll be responsible for IRIS communication strategies via website, social media, newsletters, and press outreach. Specifically, you'll:
Maintain the IRIS website and manage IRIS's social media presence. Write and edit compelling visual and written content for websites, emails, newsletters, op-ed articles, event communications, social media, presentations, press releases, reports, flyers, handouts, and occasional video production. Develop and implement overall membership communications strategy, which will include developing messaging that communicates IRIS's value proposition to a variety of key audiences. Member Relations and Engagement You'll work with IRIS member contacts to develop and support user communities on member campuses, promoting the effective use of IRIS data and reports. Specifically, you'll:
Onboard new members, demonstrating how to use IRIS's reports and dashboards. Respond promptly to member questions, providing technical assistance. Expand our collection of use cases showcasing IRIS data and reports in action. Grow the IRIS user community through targeted outreach to specific groups (e.g., librarians and government relations offices) and by working closely with communications, government relations, and other stakeholders at member institutions to help them make maximum use of IRIS reports. Develop and implement an annual outreach plan to support member development. Member Needs Assessment and Product Improvement You'll serve as a vital link between our members and IRIS, focusing on understanding member needs to improve our offerings. You'll do this by gathering feedback through a variety of means (conversations, work groups, surveys) and using that feedback to inform a prioritized list of product enhancements. Required Qualifications* Bachelor's degree.
2 or more years of communications/marketing experience.
Customer/membership service experience.
Excellent communication skills, including drafting original content for newsletters, news releases, web pages, social media posts, and presentations.
Experience using WordPress or similar website management platforms.
Expertise in writing engaging content for a variety of audiences.
Familiarity with graphic design programs, such as InDesign.
Desired Qualifications* Experience working in an academic research context.
Work Locations IRIS offers an optional flexible hybrid work schedule upon completion of the first 90 days of employment with supervisor approval (2 days in the office, 3 days at home).
Additional Information The Institute for Social Research (ISR) at the University of Michigan seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning.
Benefits at Michigan In addition to a career filled with purpose and opportunity, U-M offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous time off; retirement plan with two-for-one matching contributions after the first year; many choices for comprehensive health insurance; life insurance; long-term disability coverage; and flexible spending accounts for healthcare and dependent care expenses. Learn more about U-M benefits.
Background Screening The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline Institute for Social Research job openings are posted for a minimum of fourteen (14) calendar days. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer.
Job Opening ID 247320
Working Title Communications and Membership Coordinator
Job Title Communications Specialist
Work Location Ann Arbor Campus
Ann Arbor, MI
Full/Part Time Full-Time
Regular/Temporary Regular
FLSA Status Exempt
Organizational Group Inst Soc Research
Department SRC-Innovation,Netwrks&Knwldge
Posting Begin/End Date 4/08/2024 - 4/29/2024
Salary $74,000.00 - $84,000.00
Career Interest Communications & Marketing
