Commercial Dispatcher Location Henderson, NV (Gibson Springs area) : Description: You're the best and you want to join a team that appreciates you, where you can create your own opportunities. We Want YOU! Ambient Edge is a leading provider of Commercial and Residential HVAC and Plumbing Services in Nevada & Arizona. Due to our rapid growth, we are looking to add a Commercial Dispatcher to our dynamic team of Service experts!
The Big Task You will evaluate customer calls and match the right technician to every job.
In an nutshell- the Commercial Dispatcher will be responsible for:
Prioritizing daily commercial service calls based on urgency and profitability. Work hand-on-hand with technicians to relay key job information to ensure only the best customer service and proficiency. Provide excellent customer service by keeping them informed of appointment/job status, resolving issues, and promoting the Ambient Edge Brand. Be a positive team player- eager to learn and grow in our rapidly growing industry. What We Offer Our top performers receive a generous compensation package that includes top pay and one of the bets benefit packages in the industry! Medical Insurance - we pay a generous portion of the employee premium for health, dental, vision, life insurance, short-term and long-term disability. We also offer and subsidize family coverage. 401k Plan with a company match. A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Ambient Edge, LLC.
Requirements: IF you got what it takes, we want to meet with you! High School Diploma or equivalent, required Customer Service experience a must! Bonus points if experienced in Service Industry. Know your way around a computer- Microsoft Office Suite, Service Titan Highly organized with exceptional follow-through abilities. Strong verbal and written communications Ability to build trust, diffuse conflict and hold others accountable. Personality that blends well with a fast-paced, goal-driven environment. Competitive individual contributor who also loves to win as a team. Physical Requirements: Lift up to 10lbs occasionally Prolonged periods of sitting at a desk and working on a computer Bend, stoop, and carry Repeating motion that may include wrists, hands, and fingers At Ambient Edge, we celebrate a diverse group of hardworking employees- and it shows! We are proud to be an equal opportunity employer.
