Job Description
Job Description
The Commercial Collections Specialist is responsible for resolving overdue bills and collecting payments from customers who have delinquent account balances.
Duties/Responsibilities:
• Monitor accounts to identify outstanding debts
• Investigate account data for each debt or bill
• Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments
• Take actions to encourage timely debt payments
• Process payments as required
• Resolve billing and customer credit issues
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status
• Performs other duties as assigned
Required Skills/Abilities:
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and delegate as needed
• Ability to work collaboratively with others
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Office and related software
Education and Experience:
• High school diploma or equivalent
• 1-2 years
billing/collections
experience preferred
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization's facilities.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities:
• None
Travel Requirements:
• None
Why work for Turner Pest Control?
We offer:
HEALTH BENEFITS
· Medical, dental and vision coverage
· Company-paid life insurance
· Company-paid short-term disability
· Optional supplemental benefits
· Enrollment eligibility begins first of the month following date of hire
FINANCIAL ASSURANCE
· 401(k) plan with company match of 4%
· Immediate enrollment eligibility
· Convenient direct paycheck deposit
· Team Member reward and recognition program
AND MORE
· Eight (8) paid holidays
· Paid time off
· Team Member discount on our services
· Team Member referral bonuses
· Opportunities to participate in community events
Turner Pest Control is a drug free workplace
A pre-hire compliance screening and background screening will be conducted.
Turner Pest Control is an Equal Opportunity Employer
Turner Pest Control is committed to the full inclusion of all qualified individuals. As part of this commitment, Turner Pest Control will ensure that persons with disabilities are provided reasonable accommodations.
Job Posted by ApplicantPro
#J-18808-Ljbffr
