Job Title: Collections Associate Location: Stamford, CT (In-office) Company Description:
Building and Land Technology (BLT) is a premier vertically integrated real estate company dedicated to developing, owning, and managing exceptional properties across residential and commercial sectors. With a commitment to innovation, sustainability, and community engagement, BLT delivers unparalleled value and quality to its tenants and stakeholders. Position Overview:
We are seeking a proactive and results-driven Collections Associate to join our team at BLT. The Collections Associate will play a crucial role in managing outstanding debts within our residential portfolio, ensuring the timely collection of payments while maintaining positive relationships with tenants. The ideal candidate will possess strong communication skills, a keen attention to detail, and a commitment to delivering exceptional service. Key Responsibilities for the Collections Associate: Contact tenants via phone, email, and mail to follow up on overdue rental payments and outstanding debts. Negotiate payment arrangements and terms with tenants in accordance with company policies and procedures, while demonstrating empathy and understanding. Maintain accurate and up-to-date records of all collection activities and communications with tenants, utilizing our property management software. Collaborate closely with property managers and the Multifamily Operations Specialist to address tenant concerns and resolve payment issues effectively. Monitor aging reports and prioritize collection efforts based on account status and delinquency levels. Identify and escalate accounts that require further action, such as legal proceedings or third-party collections, in coordination with legal and compliance teams. Provide regular updates and reports on collection activities to management, highlighting trends and areas for improvement. Qualifications of the Collections Associate: Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred. Proven experience in collections, accounts receivable, or property management within the real estate industry. Strong negotiation and interpersonal skills, with the ability to navigate sensitive situations and maintain professionalism. Excellent communication skills, both written and verbal, with a customer-focused approach. Detail-oriented with strong organizational skills and the ability to manage multiple tasks efficiently. Proficiency in property management software and Microsoft Office Suite. Knowledge of relevant laws and regulations governing debt collection practices in the real estate sector preferred. Ability to work independently and collaboratively in a fast-paced environment. Benefits Provided to the Position of the Collections Associate: Competitive Salary Medical Insurance Dental Insurance Vision Plan 401k Plan Life Insurance Paid Vacation Paid Sick Leave Paid holidays Tuition Reimbursement Housing Discount at BLT Owned Properties
BLT is an equal opportunity employer.
