DEPARTMENT: Nursing
SUPERVISOR: Director of Nursing
POSITION SUMMARY: The CNA Supervisor is responsible for the overall management of direct resident care. He/ She works to ensure that all residents receive quality care and that all essential needs are met.
DUTIES AND RESPONSIBILITIES: The following represents the essential functions of the CNA Supervisor's role. This list is intended to be a general description of duties and responsibilities; however, it is subject to change according to the needs of the facility determined by the Director of Nursing or corporate designee.
The CNA Supervisor is responsible for the overall management of the certified nurse aide workforce. The CNA Supervisor coordinates resident care provided by CNAs including documentation completion and accuracy, program management, effectiveness, efficiency, and maintains accountability. The CNA Supervisor will evaluate the effectiveness of hydration, restorative, and weight programs within the facility and take initiative to try new methods and use best practices. The CNA Supervisor works with CNAs closely to maintain high standards in care making frequent rounds on the halls and assisting hands on when needed. The CNA Supervisor trains new hires and assigns appropriate orientation training by other CNAs. The CNA Supervisor maintains the CNA work schedule, assignment of duties, approving and denying requests off, documenting excused and unexcused absences, documenting tardiness and early quit, documents call-ins, shift swaps, and no-call/ no-shows, and oversees break schedules. The CNA Supervisor documents in-service training, one on one counseling, and disciplinary action taken. The CNA Supervisor documents 12 hours of continued education/ training for each CNA annually per the regulations. The CNA Supervisor completes competencies for each employee upon hire, annually, and as needed. The CNA Supervisor completes employee evaluations in writing per policy and provides verbal constructive and positive feedback regularly. The CNA Supervisor may oversee the purchasing, stocking, and monitoring of supplies while being aware of budget expectations. The CNA Supervisor evaluates equipment used by the CNA staff to ensure working order, cleanliness, and safety (computers, tablets, lifts, shower chairs, wheelchairs, etc.). The CNA Supervisor is responsible for reporting departmental needs to the Administrator. The CNA Supervisor may organize the cleaning of resident wheelchairs and walkers. The CNA Supervisor promotes resident rights, dignity, and independence. The CNA Supervisor contributes to residents' care plans and implements them as directed. The CNA Supervisor informs nurses of changes in resident status/ condition. The CNA Supervisor participates in Daily QA (morning) Meetings, Monthly/ Quarterly QA, Safety Committee Meetings, Resident Council Meetings when requested, Care Plan Meetings, in-service trainings, QAPI program, continuing education programs, and all other meetings called by Legacy or licensing entities. The CNA Supervisor is a member of the Interdisciplinary Team (IDT Team). The CNA Supervisor will assist during emergencies especially with creating staffing teams. The CNA Supervisor promotes a positive, professional work environment. The CNA Supervisor (if person is a licensed nurse) may be required to be on the on-call nursing schedule and assist in floor nurse duties when needed. Must be available via telephone with reasonable response time or notify Director of nursing, corporate designee, or appropriate facility staff prior to unavailability. Works beyond normal working hours (occasionally on weekends, holidays, and after hours) and in other positions temporarily, when necessary. Must act in ways that promote professional and positive representation of the facility to the community. Communicates in a professional and courteous manner using effective verbal and non-verbal communication skills with residents, their families, co-workers, and vendors. Maintains confidentiality of department, resident, employee information, communication, and documentation as well as compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations. Clocks in and out for all working/training hours. Working off the clock will not be permitted at any time or for any reason. Maintain compliance with Legacy's Compliance program and plan. Adhere to Legacy's Code of Conduct and Dress Code. These duties are not all-inclusive but provide minimum performance expectations which will be reviewed in the evaluation process. Supervisor may edit, alter, add to, or exclude duties and responsibilities based on the needs of the facility. QUALIFICATIONS/ EXPERIENCE/ REQUIREMENTS: Minimum Qualifications Freedom from illegal use of drugs. Freedom from use and effects of drugs and alcohol in the workplace. Anyone found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in the position. Education and/or Experience Management Experience preferred Certifications, Licenses, Registrations: Minimum of active CNA Certification required
