Vacancy ID: P019007
Position Summary/Description: The Dental Faculty Practice ( DFP ) Clinical Manager is responsible for overseeing daily clinical operations, driving the delivery of timely and superior patient-centered care, and facilitating continuous quality improvement to both operations and the patient experience. This position has supervisory duties, both direct and indirect hires, for personnel who are responsible for scheduling appointments and collecting payments. This position is responsible for establishing and monitoring metrics to optimize clinical operations, working closely with the Director of DFP , DFP Business Officer, ASOD Finance, Patient Business Services, and the UNC Health epic teams.
The DFP Clinical Manager will focus on patient volume, providing training for staff and faculty; reviewing Epic reports with faculty and the leadership team; and responsible for establishing DFP policy revisions, protocol changes, and the overall well-being of the Practice and the Dental School. The DFP Clinical Manager is responsible for facilitating the needs of the faculty and staff to create a practice setting that benefits our provider's clinical skills while providing a service to the people of North Carolina and beyond.
The UNC Adams School of Dentistry Dental Faculty Practice provides general and specialty dental and maxillofacial treatment with faculty from various clinical departments and groups (i.e. general dentistry, orthodontics, pediatric dentistry, oral surgery, dental implants, oral medicine, orofacial pain, periodontics, prosthodontics, pathology, radiology, special care, and endodontics). The clinical team consists of caring and competent clinical assistants, hygienists, administrative and financial personnel. An advantage to patients is that they can see multiple dental specialists as part of the same practice; these specialists are clinicians, educators and researchers that are committed to providing the highest quality of care for their patients.
This position also deals with irate patients when issues arise. It will also help with the hiring of all front desk staff, dental assistants, and hygienists. Education and Experience: Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
About The University of North Carolina at Chapel Hill
Carolina rates among the nation's great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina's students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We're repeatedly ranked the nation's best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking's launch in 1998.Whether you've just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.
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