Sr. Manager, Home Infusion Nursing (Accredo)
In this role you will be responsible for the ongoing nursing care and nursing operating plan within a defined region. This includes education and competency of staff, assessment and coordination of care for patients at the initiation of therapy and throughout the course of treatment. You will w ork collaboratively with all other Therapeutic Resource Groups and care team members. You will contract, coordinate and educate contracted nursing agencies for Accredo Pharmacy patients. You'll also be accountable for ensuring that the nursing team is in compliance with company nursing care standards and those established by federal, state, local regulatory agencies and accreditation organizations as identified by the organization, as well as supporting the organization's marketing and sales strategic initiatives. This position aligns with pharmacy operations and physician sales in the region to achieve overall company objectives. What You'll Need: Registered Nurse (RN) license in good standing in the state of residence MSN degree, plus 2+ years of relevant RN experience; or BSN degree, plus 5+ years of relevant RN experience; or ASN degree, plus 8+ years of relevant RN experience; or Nursing Diploma, plus 11+ years of relevant RN experience Master's Degree & CRNI or other nursing certification preferred 5+ years of relevant clinical experience, including 3-5 years of leadership experience 1-3 years of experience as a home IV infusion therapy RN Strong IV insertion experience Valid driver's license in state of residence Proficiency with MS Office Applications and Apple technology Strong organization and problem-solving, project management, team building and oral and written communication skills Ability to analyze information and target trends, maintain high-level of confidentiality, provide outstanding customer service, multi-task and meet deadlines Proven individual and team leadership ability, able to motivate employees, drive engagement, build effective teams Knowledge of pharma audit and contract review processes (preferred) Ability to understand and train others on legal and regulatory issues Ability to develop/maintain a broad cross-section of networks Ability to travel up to 10% A home internet connection with speeds of at least 10Mbps download/5Mbps upload, obtained through a cable broadband or fiber optic internet service provider What You'll Do: Collaborate with Quality Accreditation, Clinical Operations, Sales M anagement and Nurse Managers to e nsure optimal patient care is consistently delivered across all therapies to achieve a high level of patient care as evidenced by achievement of a 95% or greater customer satisfaction score for nursing services and patient retention Recruit, hire and orient nursing staff; develop nursing management staff and clinical nursing staff; assess nursing work performed; performance reviews, and supervisory visits of nursing staff. Support training programs for field staff and agency staff to assure competence in patient care. Work with Resource Management and Nursing Leadership to define required staffing ratios that support clinical excellence and resource maximization. Interface with scheduling staff to establish and assure optimal nursing resources are utilized in the region. Assist with the development of nursing leadership pipeline. Actively participate in nurse recruitment. Actively work with managed care regional resources to optimize contract "pull through" as related to nursing resource availability and promotion of nursing programs. Work with individual nurse managers and supervisors to ensure individualized nurse leader target achievement to meet budgetary goals for market encompassing utilization, agency mix and other identified metrics. Effectively utilize tools and strategies to manage a virtual team. Accredo, Evernorth Health Services' specialty pharmacy, serves patients with complex and chronic health conditions, including Pulmonary Arterial Hypertension, cancer, hepatitis C, HIV, bleeding disorders, and multiple sclerosis.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
