Clinic Clerk

Job summary
The Clinic Clerk is responsible for efficient and courteous patient registration, transfer, and discharge within established policies and procedures.Compiles and types medical information for patient records and statistical reports.Maintains current and accurate patient account receivables.
Job seniority: entry level
Responsibilities
• Greets patients courteously, determines their needs, and offers assistance.• Registers patients and prepares necessary records, reports, and notices.• Interviews patients and determines payment arrangements.• Answers inquiries about patient accounts and insurance benefits.• Receives and properly accounts for all payments and deposits.• Posts charges and payments to patient accounts on a daily basis.• Bills patients and determines billing methods for third-party payors.• Maintains required registers for Medicare, Medicaid, and others as required.• Contacts insurance carriers/agencies for precertification of procedures.• Performs various clerical tasks such as operating office equipment, maintaining income register, answering calls, and maintaining appointment schedules.• Types memos, correspondence, billing forms, etc.• Compiles periodic reports and other data as directed.• Maintains patient charts and files in an organized manner.• Keeps work area clean and safe.• Assists physicians and nursing personnel as required.
Requirements
• High School Diploma or GED equivalent, preferably with commercial courses.• Basic computer skills in Word and Excel.• Knowledgeable in medical terminology, CPT coding, and ICD9 coding.• Typing speed of 60 words per minute accurately.• General knowledge of clerical and business procedures.• Well-organized and can work well under stressful conditions.• Three to six months of on-the-job training required.
Key Skills Needed
• Excellent customer service skills• Attention to detail• Good interpersonal skills• Ability to work effectively in a fast-paced environment• Strong organizational skills