Client Support Officer

Job Description:

Celgene, a leading biopharmaceutical company, is seeking a dedicated and driven Client Support Officer to join our team in Indianapolis, Indiana. This is a part-time, entry-level position with no prior experience required.

Responsibilities:- Provide excellent customer service and support to clients via phone, email, and in-person interactions- Conduct thorough research and analysis to address client inquiries and resolve issues in a timely manner- Maintain accurate records of client interactions and transactions- Collaborate with internal teams to ensure a seamless client experience- Assist in developing and implementing client support strategies to improve overall satisfaction- Stay up-to-date on industry trends and best practices to continuously enhance client support services

Requirements:- Strong dedication to providing exceptional customer service- Highly driven and motivated to succeed in a fast-paced environment- Excellent analytical and research skills- Effective communication skills, both verbal and written- Ability to work independently as well as part of a team- Proficiency in Microsoft Office Suite and CRM software is a plus

Benefits:- Paid Time Off (PTO)- Gym membership- Profit sharing- Opportunities for growth and development

Working Environment:At Celgene, we prioritize work-life balance and employee well-being. Our supportive culture encourages personal and professional growth, promoting a positive and collaborative work environment.

Deadline to apply: May 7, 2024

Equal Opportunity Statement:Celgene is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.