Client Support Manager - Work From Home

Job Description:

Cardinal Health is seeking a motivated and experienced Client Support Manager to join our team on a part-time basis, working from home in Phoenix, Arizona. As a mid-to-senior level position requiring a minimum of 8 years of experience, the Client Support Manager will be responsible for managing client relationships and providing exceptional support to our valued customers.

Responsibilities:1. Build and maintain strong relationships with clients to ensure customer satisfaction and retention.2. Act as the primary point of contact for client inquiries, concerns, and issue resolution.3. Collaborate with internal teams to address client needs and ensure timely delivery of products and services.4. Analyze client data and feedback to identify trends and opportunities for improvement.5. Develop and implement strategies to increase client engagement and loyalty.6. Provide ongoing training and support to clients on the effective use of our products and services.7. Track and report on key performance metrics related to client satisfaction and retention.

Requirements:1. Minimum of 8 years of experience in client support or account management.2. Strong communication and interpersonal skills.3. Ability to work independently and prioritize tasks effectively.4. Passionate about providing exceptional customer service.5. Energetic with a positive attitude and strong problem-solving skills.6. Adaptable to changing priorities and able to thrive in a fast-paced environment.7. Strong analytical skills with the ability to interpret data and make informed decisions.

Benefits:1. Company-provided equipment for remote work.2. Paid sick leave and flexible hours.3. Opportunities for training and professional development to enhance skills and career growth.

Working Environment:At Cardinal Health, we strive for excellence and uphold high standards in all endeavors. Our team is committed to delivering top-notch client support and maintaining a positive work environment where every team member is valued and respected.

Deadline to Apply:May 6, 2024

Equal Opportunity Statement:Cardinal Health is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law. We welcome and value diversity in our workforce and encourage all qualified individuals to apply for our job opportunities.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.