Client Support Manager

Job Description:

As a Client Support Manager at Costco in Denver, Colorado, you will be responsible for managing and overseeing all aspects of customer support for our clients. This role is crucial in ensuring that our clients receive the highest level of service and support possible.

Responsibilities:- Develop and implement strategies to improve client support processes and procedures- Manage a team of client support representatives- Communicate effectively with clients to understand and address their needs and concerns- Ensure timely and accurate resolution of client issues and inquiries- Monitor and analyze client feedback to identify areas for improvement- Collaborate with other departments to ensure a seamless client experience- Provide regular reports and updates to management on client support activities and performance

Requirements:- Bachelor's degree in Business Administration or related field- Minimum of 8 years of experience in client support or related field- Strong leadership and management skills- Excellent communication and interpersonal skills- Ability to work independently and be resilient in a fast-paced environment- Strong planning and organizational skills- Creativity and problem-solving abilities

Benefits:- Joining Bonus- Life insurance- Disability insurance

Working Environment:At Costco, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, innovative, and dedicated to providing the best possible support to our clients.

Deadline to Apply:May 24, 2024

Equal Opportunity Statement:Costco is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.