Client Support Associate - Remote Work

Job Description:

Humana is seeking a part-time Client Support Associate to join our team in Washington, D.C. This position will be remote, allowing for flexibility and work-life balance. This role is ideal for entry-level professionals with a reliable and motivated personality who possess strong soft skills in innovation and strategic planning.

Responsibilities:1. Provide exceptional customer service to clients via phone, email, and chat.2. Assist clients with inquiries, issue resolution, and product support.3. Collaborate with cross-functional teams to ensure client needs are met.4. Maintain accurate records of client interactions and transactions.5. Identify opportunities for process improvement and implement solutions.6. Stay up to date on product knowledge and industry trends.

Requirements:1. A high school diploma or equivalent.2. Strong communication skills and the ability to work independently.3. Prior experience in customer service is a plus but not required.4. Proficiency in Microsoft Office and CRM software.5. Ability to multitask and prioritize in a fast-paced environment.6. Must be reliable, motivated, innovative, and possess strong strategic planning skills.

Benefits:1. Joining Bonus for new employees.2. Gym membership reimbursement.3. Paid overtime opportunities.

Working Environment:At Humana, we uphold the highest standards of ethical conduct and integrity. Our team is dedicated to providing excellent service to our clients while maintaining a positive and collaborative work environment.

Deadline to apply: May 22, 2024

Equal Opportunity Statement:Humana is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.