We are looking for an energetic Client services representative to join our multidisciplinary team at The Right Staff in Lakeville, MN.
Growing your career as a Full Time Client services representative is an amazing opportunity to develop key skills.
If you are strong in time management, communication and have the right attitude for the job, then apply for the position of Client services representative at The Right Staff today!
Do you enjoy providing stellar customer service and digging in to analyze and interpret reports? THE RIGHT STAFF is seeking a Client Services Representative is the service liaison between the customer and Verified Credentials. The Client Services Representative responsibilities are: Ensuring positive customer experiences, resolving customer requests, problems, orders and technical issues. This position reports to the Customer Solutions Manager. This is a Contract role located in Medina. If this sounds like a job for you, APPLY TODAY!
RESPONSIBILITIES:
Develop and maintain positive customer relationships.
Properly document all customer correspondence.
Respond promptly to all customer calls, voicemails, chats, and e-mails.
Work extensively with customers to resolve requests, problems, orders, and technical issues in an effort to retain our customers' service and relationship.
Ability to personalize interactions with customers, while using a positive approach, and set appropriate expectations to resolve conflict.
Empowered to resolve customer issues promptly and accurately in a manner that will promote customer loyalty.
Demonstrate sound judgment and decision-making abilities.
Maintain a professional demeanor, attitude, and appearance.
Promote a positive and professional work environment.
Accepts coaching and feedback and takes necessary steps to improve performance through commitment to learning and growth.
Maintain up to date knowledge of all provided products and services.
Communicate effectively and work collaboratively with all business units.
Must preserve company assets by acknowledging and adhering to company policies.
Proficient in utilizing internal online applications.
QUALIFICATIONS:
High school diploma
Self-starter/motivator that demonstrates strong work ethic.
Ability to interact competently and professionally with customers and other business units.
Ability to work in a team environment with a positive attitude.
Eager to take initiative to deliver a remarkable customer experience.
Ability to interpret all reports and information provided to the customer.
Skills:
MS Word - Intermediate
MS Outlook - Intermediate
MS Internet Explorer - Intermediate
Excellent problem-solving skills
Excellent multi-tasking skills
Excellent written and verbal communication skills
Proficient typing and data entry skills
BENEFITS:
Full Time, 1st shift - Monday through Friday, 8:30 A.M. - 5:00 P.M.
Lakeville
$18.25/hr
Offers Health insurance, Holiday Pay, and Signing Bonus!
Join their Team Today! Apply to View email address on jobs.institutedata.com
THE RIGHT STAFF wants to help you succeed! Our team of seasoned professionals works to match you to the best job, best fit, and best location. Contract assignments to full-time permanent positions, we are here to assist you!
THE RIGHT STAFF is an Equal Opportunity Employer.
Benefits of working as a Client services representative in Lakeville, MN:
? Opportunity to Make a Difference
? Rapid Progression
? Competitive salary
