Client Service Specialist - Remote Work

Role: Client Service Specialist - Remote Work

Company: DISH Network

Location: Houston, Texas, US

Job Type: Part-time

Seniority: Entry Level

Years of Experience: 1

Personality Traits: Independent, Passionate

Soft Skills: Creativity, Planning

Benefits: Company transportation, Gym membership, Training & professional development

Working Environment: Embrace diversity and create an inclusive culture that values and respects all perspectives.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement: DISH Network is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Responsibilities:1. Provide high-quality customer service to clients via phone, email, and chat.2. Resolve client inquiries and issues in a timely and professional manner.3. Educate clients on company products and services.4. Maintain accurate and detailed records of client interactions.5. Collaborate with other team members to ensure a seamless client experience.6. Continuously improve client satisfaction and retention rates.7. Act as a liaison between clients and internal departments.8. Stay up-to-date on industry trends and best practices.9. Assist with special projects and initiatives as needed.10. Perform other duties as assigned.

Requirements:1. Bachelor's degree in Business Administration, Marketing, or related field.2. 1 year of experience in customer service or client relations.3. Excellent communication skills, both written and verbal.4. Strong problem-solving abilities and a proactive mindset.5. Ability to work independently and as part of a team.6. Proficiency in Microsoft Office Suite and CRM software.7. Strong organizational and time-management skills.8. Willingness to learn and adapt to changing priorities.9. Ability to work remotely and manage time effectively.10. Flexibility to work evenings and weekends as needed.

If you meet the requirements and are looking for a rewarding opportunity to grow in a dynamic and inclusive environment, apply now to join the DISH Network team as a Client Service Specialist. We look forward to welcoming you aboard!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.