AVIM&O in Columbia, MD is hiring a full- time Client Service Representative to join our outstanding team!
About Us:
At AVIM&O , we are proud to have an outstanding team of internal medicine and medical oncology specialists who dedicate their energies and combined knowledge to the care of their patients and support of their clients.
Our team embodies our core principles of commitment, compassion, and competence towards our patients, clients and our referring veterinary community. It is our goal to function as an integrated, collaborative team while providing the very best care for each patient while balancing the needs and desires of our clients. Primary Responsibilities/ Key Skill Area: Hospitality and Customer Care Telephone Communication: scheduling/facilitating emergent patient needs, fielding general questions, following up communications post-visit, etc. Client Communications: faxing/e-mailing information to clients and veterinary personnel, including primary care veterinarians and veterinary referral centers. Computer knowledge and scheduling management Recordkeeping/filing Charge staff & medical billing Qualifications: Knowledge of general office practices and client communication experience Ability to perform clerical work accurately and efficiently Ability to multitask and answer a multi-phone line system as well as check patients in and out in a busy work environment High school diploma Individuals that value the commitment of teamwork, strong work ethic, willingness to learn, and a positive/professional attitude Familiarity with practice management software, including Ezyvet, SmartFlow, DVMax and eFilm Schedule: No weekends & most holiday's off! Monday - Thursday 7am - 5pm (subject to change based on the needs of the hospital) Benefits:
Full health care packages (after the initial 60 days), CE compensation, 401(k) retirement options, significant personal pet discounts, uniform allowance, and exciting career path / developmental training.
Compensation is based on experience & skill set. Ranging between $16 - 20/hr. Education & Experience High school or equivalent (required)1 year recent experience in client communications/ customer service/ hospitality
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
