Job Description:
Targa Resources is seeking a Client Service Officer to join our dynamic team in a remote work setting based out of San Diego, California. This full-time position at the Associate Level requires a minimum of 2 years of experience in a similar role. The ideal candidate will be driven and motivated, with outstanding adaptability and presentation skills.
Responsibilities:- Serve as the primary point of contact for clients, providing exceptional customer service and addressing inquiries and concerns in a timely manner- Manage client accounts, ensuring accurate and timely processing of transactions- Develop and maintain strong relationships with clients, understanding their needs and offering tailored solutions- Collaborate with internal teams to resolve client issues and improve overall client experience- Conduct client meetings and presentations to showcase products and services- Stay current on industry trends and developments to better serve clients- Assist in onboarding new clients and providing training and support as needed- Meet or exceed client retention and satisfaction goals- Utilize CRM systems to track client interactions and maintain accurate records
Requirements:- Bachelor's degree in Business Administration, Finance, or related field preferred- Minimum of 2 years of experience in client services or a similar role- Proven track record of delivering exceptional client service- Strong communication and interpersonal skills- Proficient in Microsoft Office applications and CRM systems- Ability to work independently and collaborate effectively with a remote team- Strong organizational skills and attention to detail- Ability to multitask and prioritize in a fast-paced environment- Willingness to learn and adapt to changing client needs- Availability to work occasional evenings or weekends as needed
Benefits:- Remote work flexibility- Joining bonus- Employee discounts- Opportunity to build strong connections with colleagues and be treated like an extended family member
Equal Opportunity Statement:Targa Resources is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
Deadline to apply: May 6, 2024
Join our team at Targa Resources and take your career to the next level in a supportive and collaborative remote work environment in sunny San Diego, California.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
