Job Description:
The Client Service Officer at Adobe in Denver, Colorado will be responsible for providing exceptional customer service to clients in a timely and professional manner. As a part-time associate level position, the Client Service Officer will handle a variety of client inquiries, issues, and requests, ensuring that all client needs are met to the highest standard.
Responsibilities:1. Responding to client inquiries via phone, email, or in person in a timely and professional manner2. Managing client accounts and maintaining accurate records of client interactions3. Collaborating with cross-functional teams to address client needs and resolve any issues4. Conducting client onboarding and providing product demonstrations as needed5. Building strong relationships with clients to ensure high levels of satisfaction and retention6. Providing feedback to internal teams on client experience and product improvements7. Assisting with special projects and initiatives to drive client success and company growth
Requirements:1. 2 years of experience in a client-facing role, preferably in a technology or software company2. Adaptability and energy to thrive in a fast-paced, customer-focused environment3. Strong decision-making skills and ability to work collaboratively with others4. Excellent communication and interpersonal skills5. Proficiency in Microsoft Office and CRM software6. Bachelor's degree in Business Administration or related field preferred
Benefits:- Visa sponsorship for qualified candidates- Profit sharing opportunities based on company performance- Disability insurance for added peace of mind
Working Environment:At Adobe, we support our employees in their personal and professional development. As a Client Service Officer, you will have access to ongoing training and development opportunities to enhance your skills and advance your career.
Equal Opportunity Statement:Adobe is an equal opportunity employer and is committed to creating an inclusive and diverse work environment. We welcome applicants of all backgrounds and do not discriminate on the basis of race, gender, religion, age, or any other protected status. We encourage all qualified individuals to apply for this position.
Deadline to apply: May 8, 2024Consider joining our team at Adobe as a Client Service Officer and help us deliver exceptional service to our clients in Denver, Colorado!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
