Discovery Communications is seeking a part-time Client Service Associate to join our team in New York City, New York. This position will be remote and offers an opportunity for a dynamic individual with at least 3 years of experience to contribute to our success at an Associate Level.
Responsibilities:- Serve as a primary point of contact for clients, addressing their inquiries and concerns promptly and professionally- Collaborate with internal teams to ensure timely and accurate delivery of services to clients- Manage client accounts, including maintaining accurate records and updating databases- Assist in the preparation of client reports and presentations- Proactively identify opportunities to improve client satisfaction and drive business growth- Stay up-to-date on industry trends and best practices to provide knowledgeable support to clients
Requirements:- Bachelor's degree in a related field- Minimum of 3 years of experience in client services or a related role- Strong communication and organizational skills- Demonstrated adaptability and resourcefulness in fast-paced environments- Ability to demonstrate leadership and emotional intelligence in client interactions- Proficient in Microsoft Office suite and CRM software
Personality traits:- Adaptability- Resourcefulness
Soft skills:- Leadership- Emotional intelligence
Benefits:- Relocation allowance- Medical coverage- Company equipment
Working environment:At Discovery Communications, we value teamwork, foster innovation, and prioritize shared success. Our dynamic workplace encourages collaboration and continuous learning to support the development of our employees.
Deadline to apply: ********
Equal opportunity statement:Discovery Communications is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to building a diverse and inclusive workforce and encourage individuals of all backgrounds to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.