Client Service Assistant

Job summary
The Client Service Assistant supports the commercial service teamProvides excellent service and deliverables to external and internal clientsPromotes continuous growth and development of insurance knowledge and professionalism
Job seniority: associate level
Responsibilities
• Execute servicing/processing tasks within the Agency Management System/EPIC• Provide prompt and accurate service to clients, responding within 24 hours• Produce accurate documents to meet deadlines• Handle administrative support tasks• Anticipate and meet the needs of clients• Plan, prioritize, and organize work• Pay attention to detail• Be coachable and open to feedback• Demonstrate effective communication skills• Interact with team members, visitors, and partners inclusively
Requirements
• 2+ years of experience• Obtain a property and casualty insurance license• Client/quality focus• Organization and planning skills• Attention to detail• Coachable and quick learner• Effective communication skills• Emotional intelligence and inclusiveness