Morgan Stanley is seeking a dedicated and confident Client Relations Representative to join our team on a part-time, remote basis in Seattle, Washington. As an Associate Level position, we require at least 4 years of experience in client relations or a related field.
Responsibilities:- Serve as the main point of contact for clients, providing excellent customer service and addressing any issues or inquiries in a timely manner- Develop and maintain strong relationships with clients to ensure client satisfaction and retention- Collaborate with internal teams to address client needs and provide solutions to enhance the client experience- Conduct regular check-ins with clients to gather feedback and identify areas for improvement- Assist with strategic planning and problem-solving to enhance client relations strategies- Stay up-to-date on industry trends and best practices in client relations to continually improve processes
Requirements:- 4+ years of experience in client relations or a related field- Confident and dedicated individual with excellent communication skills - Proven ability to build and maintain strong relationships with clients- Strong strategic planning and problem-solving skills- Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office suite and CRM software
Benefits:- Employee discounts - Profit sharing - Paid overtime
Working Environment:At Morgan Stanley, we value collaboration and believe in creating a positive working environment. As a Client Relations Representative, you will have the opportunity to build strong relationships with colleagues, clients, and partners to drive meaningful results.
Deadline to apply: May 18, 2024
Equal Opportunity Statement:Morgan Stanley is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified candidates are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.