Job Description:We are looking for a Client Relations Representative to join our team at Walmart, working remotely from Houston, Texas. As a Client Relations Representative, you will be responsible for maintaining positive relationships with our clients and ensuring their needs are met. This position is part-time with an associate level seniority, requiring a minimum of 4 years of experience in client relations.
Responsibilities:- Communicate with clients via phone, email, and video calls to address any questions or concerns they may have- Act as a liaison between clients and internal teams to ensure smooth communication and resolution of issues- Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty- Monitor client accounts and proactively reach out to address any potential issues- Provide regular updates and reports to management on client feedback and satisfaction levels- Collaborate with colleagues to come up with innovative solutions to improve client relations and drive business growth
Requirements:- Personality traits: Must be independent and hardworking- Soft skills: Must demonstrate innovation and strong planning abilities- Previous experience in client relations or a similar role for at least 4 years- Excellent communication and interpersonal skills- Ability to work independently and as part of a team- Proficiency in Microsoft Office and CRM software- Bachelor's degree in Business Administration or a related field is preferred
Benefits:- Free food- Profit sharing- Dental insurance
Working Environment:At Walmart, we offer a dynamic workplace that values teamwork, fostering innovation, and shared success. We believe in creating a supportive and inclusive environment where every team member has the opportunity to grow and succeed.
Deadline to Apply: May 14, 2024
Equal Opportunity Statement:Walmart is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities for all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.