Job Description:
Interpublic Group is seeking a Client Relations Representative to join our team in Dallas, Texas. This is an entry-level position ideal for individuals with 1 year of experience who are motivated, dedicated, and eager to grow in the field of client relations. As a Client Relations Representative, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and expectations are exceeded.
Responsibilities:- Act as the main point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner- Conduct research on client industries, competitors, and market trends to provide valuable insights and recommendations- Collaborate with internal teams to develop and implement strategic plans to achieve client goals and objectives- Monitor and track client satisfaction levels, identifying areas for improvement and implementing solutions accordingly- Prepare and deliver regular reports to clients on their account performance, highlighting achievements and opportunities for growth- Maintain accurate records of client interactions and communications for future reference- Stay up-to-date on industry best practices and trends to continually enhance client relations strategies
Requirements:- Bachelor's degree in Marketing, Business, Communications, or related field- Strong communication and interpersonal skills- Excellent organizational and time management abilities- Ability to work independently and as part of a team- Proficiency in Microsoft Office suite and CRM software- Prior experience in client relations or customer service is a plus- Must be motivated, dedicated, and committed to providing exceptional client service- Willingness to conduct research and collaborate with colleagues to achieve common goals
Benefits:- Remote work flexibility- Free food onsite- Relocation allowance for eligible candidates
Working Environment:Interpublic Group is committed to environmental responsibility and sustainable practices. We strive to create a positive and inclusive work environment where all employees can thrive and contribute to our collective success.
Deadline to apply: May 22, 2024
Equal Opportunity Statement:Interpublic Group is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, sex, national origin, age, disability, or genetics.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
