Job Description:
We are looking for a passionate and driven individual to join our team at Netflix as a Client Relations Officer in New York City. As an Entry Level position, no prior experience is required, but 1 year of experience in a customer service role is preferred.
Responsibilities:- Manage client accounts and build strong relationships with customers- Respond to client inquiries and provide solutions to any issues that may arise- Collaborate with other departments to ensure client satisfaction- Create and maintain client profiles and records- Assist with client onboarding and provide guidance on using our services- Stay updated on industry trends and best practices in client relations
Requirements:- Strong interpersonal skills and the ability to build rapport with clients- Excellent communication skills, both written and verbal- Ability to work independently and as part of a team- Strong organizational skills and the ability to prioritize tasks- Proficiency in Microsoft Office and CRM software- Bachelor's degree in Business, Marketing, or a related field is preferred- Passion for customer service and client relations
Personality Traits: Driven, passionateSoft Skills: Planning, time management
Benefits:- Paid overtime- Employee discounts- Joining bonus
Working Environment:At Netflix, we embrace diversity and create an inclusive culture that values and respects all perspectives. We believe in providing a supportive and collaborative work environment where every employee feels empowered to succeed.
Equal Opportunity Statement:Netflix is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where everyone can thrive and contribute to our success.
Deadline to apply: May 11, 2024
Join us at Netflix and be a part of a dynamic team that values client relationships and strives for excellence in customer service. Apply now to kickstart your career in client relations!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
