Job Description:
Unity Technologies is seeking a motivated and dedicated Client Relations Manager to join our team on a full-time basis. This is a remote work position based in Denver, Colorado, US. As an Associate Level position, we require a minimum of 5 years of experience in a similar role.
Responsibilities:- Manage and maintain relationships with clients, ensuring their needs are met and issues are resolved in a timely manner.- Serve as the main point of contact for clients, providing them with regular updates and addressing any concerns they may have.- Collaborate with internal teams to ensure that client expectations are met and projects are completed on time and within budget.- Develop and implement strategies to increase client satisfaction and retention.- Identify opportunities for upselling and cross-selling additional products and services to clients.- Prepare reports and presentations on client account status and performance.
Requirements:- Bachelor's degree in business administration, marketing, or a related field.- Proven experience in client relations or account management.- Strong communication and interpersonal skills.- Exceptional planning and time management abilities.- Proficiency in Microsoft Office and customer relationship management (CRM) software.
Personality traits:- Motivated- Dedicated
Soft skills:- Planning- Time management
Benefits:- Joining Bonus- Employee discounts- Gym membership
Working environment:At Unity Technologies, we cultivate leaders who foster inclusivity and mentorship. We believe in providing our employees with the resources and support they need to succeed in their roles.
Equal Opportunity Statement:Unity Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.