Client Relations Manager

JetBlue Airways is seeking a Client Relations Manager to join our team in San Jose, California. This is a part-time position with a mid-to-senior level of seniority, requiring a minimum of 7 years of experience in a similar role.

Responsibilities:- Act as the main point of contact for all client interactions, addressing their needs and concerns in a timely and professional manner- Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty to the company- Develop and implement client retention strategies to increase customer engagement and sales- Coordinate with other departments to ensure seamless communication and delivery of services to clients- Conduct regular research and analysis on industry trends and client feedback to identify areas for improvement- Plan and execute client events and promotions to enhance brand awareness and customer loyalty

Requirements:- Energetic and reliable with a positive attitude towards problem-solving and relationship-building- Strong planning and research skills, with the ability to identify and implement effective strategies- Excellent communication and interpersonal skills, with a customer-focused approach- Proven track record of successfully managing client relationships and meeting sales targets- Experience in the airline industry is a plus

Benefits:- Parental leave for eligible employees- Joining bonus for new hires- Company transportation for business-related travel

Working environment:At JetBlue Airways, we encourage a spirit of exploration and taking calculated risks for growth. We value creativity, innovation, and continuous improvement in our team members.

Deadline to apply:Please submit your application by April 26, 2024.

Equal opportunity statement:JetBlue Airways is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.