Client Relations Assistant - Work From Home

Job Description:

J.B. Hunt Transport Services is seeking a Client Relations Assistant to join our team in Charlotte, North Carolina. This is a part-time, work-from-home position at the Associate Level, perfect for someone with at least 4 years of experience in client relations.

Responsibilities:- Act as the main point of contact for clients, building and maintaining positive relationships- Handle client inquiries and resolve issues in a timely and professional manner- Work closely with the sales team to identify new business opportunities and upsell services to existing clients- Analyze client data to identify trends and opportunities for improvement- Assist in the development and implementation of client retention strategies- Prepare reports and presentations for senior management on client performance and satisfaction- Collaborate with cross-functional teams to ensure client needs are met efficiently- Stay up-to-date on industry trends and best practices in client relations

Requirements:- Bachelor's degree in Business, Marketing, or a related field- Proven experience in a client-facing role- Excellent communication and interpersonal skills- Strong leadership abilities and the ability to work independently- Analytical mindset with the ability to leverage data to inform decisions- Resilient attitude and the ability to thrive in a fast-paced environment- Proficiency in CRM software and Microsoft Office Suite- Previous experience working remotely is a plus

Benefits:- Visa sponsorship for eligible candidates- Joining bonus for successful candidates- Free food deliveries during working hours

Working Environment:As a Client Relations Assistant at J.B. Hunt Transport Services, you will work in a dynamic environment where data is leveraged to inform decisions and drive strategic initiatives. Our team values collaboration, innovation, and continuous improvement.

Deadline to Apply:Interested candidates should apply by May 15, 2024.

Equal Opportunity Statement:J.B. Hunt Transport Services is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.