Position Title: Classified - IT Support Technician
Job ID#: 1741
Assignment: District
Reports to: Director of IT
Date Available: Immediately
Work Agreement: 260 days; 8 hours per day
Hourly Pay: Starts at $23.15 and is based on related experience
Crete Public Schools is seeking applications for an Information Technology Support Technician to begin immediately. This is a full-time position.Benefits include full family health insurance, public employees retirement, long-term disability insurance, and sick and personal leave. This position is open until filled.
Essential Requirements:
Associate's degree or relevant experience required
Satisfactory completion of criminal background check
Operational skills for PC and Apple computers
Poised
Supervise a variety of tasks at the same time
Good oral and written skills
Job Tasks: Answer user inquiries regarding computer software or hardware operation to resolve problems.
Enter commands and observe system functioning to verify correct operations and detect errors.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Oversee the daily performance of computer systems.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Refer major hardware or software problems or defective products to vendors or technicians for service.
With consent, upon request of the superintendent, accept other responsibilities that are not now identified but that seem to relate to the general delegation statement.
Essential Functions:
The essential functions of each employee's position includes:
(1) regular, dependable in-person attendance on the job;
(2) the ability to perform the identified tasks and to possess and utilize the identified knowledge, skills, and abilities and to perform the identified work activities; and
(3) the ability to perform the physical requirements on their specific job description.
Other Responsibilities:
Perform other tasks or duties as assigned by the Superintendent or Supervisor.
At-Will Position: This position is an "at-will" position and may be terminated, with or without cause, at any time in the sole discretion of the Superintendent or Superintendent's designee.
Working Conditions: Environment: Inside and Outside
Mental Demands: Ability to work under pressure and to meet timelines
The ability to perform the following identified physical requirements:
Physical Requirements
E = Essential
NE = Non-Essential
Occasional - up to 33% of time
NE
Occasional - up to 33% of time, absolutely essential to the job
E
Frequent - between 34%-66% of time
E
Continuous - over 66% of time
E
Stamina
Sitting
X
Walking
X
Standing
X
Sprinting/Running
X
Flexibility
Bending or twisting at the neck more than the average person
X
Bending or twisting at the trunk more than the average person
X
Squatting/Stooping/Kneeling
X
Reaching above the head
X
Reaching forward
X
Repeating the same hand, arm or finger motion many times (For
example: typing, data entry, etc.)
X
Activities
Climbing (on ladders, into large trucks/vehicles, etc.)
X
Hand/grip strength
X
Driving on the job
X
Typing non-stop
X
Use of Arms and Hands
Manual dexterity (using a wrench or screwing a lid on a jar)
X
Finger dexterity (typing or putting a nut on a bolt)
X
Lifting Requirements
Lifting up to 10 pounds (Mark all that apply)
Floor to waist
X
Waist to shoulder
X
Shoulder to overhead
X
Lifting 11 to 25 pounds (Mark all that apply)
Floor to waist
X
Waist to shoulder
X
Lifting 26 to 50 pounds (Mark all that apply)
Floor to waist
X
Waist to shoulder
X
Pushing/Pulling
25 to 50 pounds
X
51 to 75 pounds
X
Carrying
10 to 25 pounds
X
25 to 50 pounds
X
