Chat Support Specialist

Job Description:Rite Aid is seeking a dedicated Chat Support Specialist to join our team in Los Angeles, California. As a part-time Associate Level employee, you will be responsible for providing exceptional customer service through our online chat platform. This position requires a minimum of 3 years of experience in a customer service role.

Responsibilities:- Responding promptly to customer inquiries via chat- Resolving customer issues and escalating as necessary- Providing product information and recommendations- Assisting with online orders and returns- Maintaining a high level of customer satisfaction- Collaborating with team members to improve processes and customer experience

Requirements:- Confident and resourceful personality- Proficient in persuasion and critical thinking skills- Excellent written communication skills- Ability to multitask and prioritize effectively- Proficiency in Microsoft Office and online chat platforms- High school diploma or equivalent

Benefits:- Medical coverage- Travel opportunities- Gym membership- Opportunities for ongoing learning and development

Equal Opportunity Statement:Rite Aid is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We encourage individuals of all backgrounds to apply.

Deadline to apply: ********

If you meet the requirements and are ready to provide top-notch customer support in a fast-paced environment, we encourage you to apply for our Chat Support Specialist position at Rite Aid in Los Angeles, California. Join our team and help us continue to provide exceptional service to our customers.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.