Job Title: Castle Cafe
Reports To: Food & Beverage Manager
Benefits: Health Insurance Dental Insurance Vision Insurance Short Term Disability Insurance Long Term Disability Insurance 401(k) plan Paid Time Off EAP Birthday Pay Life Insurance with AD&D Scholarship Opportunities Free Admission to Local Attractions Flexible Scheduling Team Member Events Free Wellness Screenings Responsibilities and Duties: Must be available to work in and perform all roles as needed, including Castle Café and seasonal carts. Must maintain professionalism and courtesy while interacting with guests and team members. Must be able to comfortably interact with guests and deliver quality service based on Ruby Falls' Core Values. Must be available to train new team members with the point-of-sale system, opening and closing procedures, food safety and sanitation procedures. Perform ID checks on customers prior to beer sales. Demonstrates effective leadership through training and communicating with all team members. Demonstrates fairness, consistency, and confidentiality with all team members and works well with limited supervision. Ability to initiate open, clear communication with team members as well as managers. Ability to enforce food safety and sanitation. Move Kegs and rotate stock as needed. Assists in receiving and stocking food and beverage deliveries. Assists in keeping the stock and storage areas organized and clean. Tracks inventory and disposes of expired products as necessary. Ensures appropriate sanitization and cleanliness of all equipment including utensils, dishes, tables, and chairs. Ensures food temperatures are monitored. Ability to reliably meet required work schedule and adhere to company attendance policies. Must be available to work during peak seasons including weekends and holidays; evenings as needed. Must be available to assist with and work during the annual Retail Inventory week. Ability to work in various roles and departments based on company needs. Must maintain uniform compliance. Other duties as needed or assigned. Physical Requirements Ability to stand, walk, climb, stoop, and balance. Ability to lift, grab, press, and push to perform essential duties. Lift and carry up to 60 pounds. Ability to safely maneuver beverage kegs frequently weighing up to 60 pounds. Educational and Other Requirements: Must have an Alcoholic Beverage Commission (ABC) serving permit within 61 days of hire. ServSafe Certification upon hire. Must have basic computer skills; knowledge of Point-of-Sale systems. Must be available to work a flexible schedule including evenings, weekends, holidays, and peak seasons. Ability to input and access data in computer, to perform assigned duties with attention to detail and accuracy. Ability to understand guest inquires and provide accurate responses. Ability to count, give correct change, keep cash bags and drawers organized. Ability to multi-task in a fast-paced environment. The ability to work with and successfully lead a team. Must be able to effectively work with team members to solve problems as they arise.
