TIME FRAME: This is a short term, seasonal position. ALL JAZZ FEST EVENT DAYS: April 25-28 & May 2-5, 2024 POSITION SUMMARY: The Cashless Zone Monitor plays a crucial role in overseeing the Cashless operations of Vendor & Concessions booths within the Cultural Exchange Pavilion (CEP). Must be fluent in Spanish. ESSENTIAL FUNCTIONS: Maintain regular communication with each vendor in the assigned zone. Ensure the smooth daily opening of Food, Craft, Concessions, and Beverage Booths within the designated zone. Verify and ensure the proper functioning of all POS system hardware and internet connections throughout Festival days. Communicate any cashless troubleshooting events promptly to the Cashless Coordinator for prioritization in the queue. Log all troubleshooting events in the Error/Incident Form. Report any cash transactions or unauthorized POS systems to the Cashless Coordinator. Perform any other work-related duties assigned by the Concessions Director. Complete any evaluation or feedback forms as requested. On the last day of the Festival, check in POS units not needed by vendors. EDUCATION, EXPERIENCE, AND SKILLS REQUIRED: Must be fluent in Spanish. Production experience is preferred. Comfortable working in a fast-paced and high-stress workplace. Proficient in computer applications including Excel, Access, and Word. Basic understanding of accounting procedures. Ability to handle some heavy lifting. This role demands effective communication, attention to detail, and the ability to manage cashless operations under pressure. REQUIREMENTS: It is the responsibility of each employee and their supervisor to accurately report their absenteeism to the Festival Concession Office. Must maintain confidentiality regarding sensitive issues. Any document, computer program, design, or other intellectual property created for the Jazz Festival belongs to the Jazz Festival and must be given to the Festival through your supervisor or departmental head at the end of each production year, or upon request. Must complete all required Feedback Forms and Final Reports. Perform other work-related duties as assigned. Since 1970, the New Orleans Jazz & Heritage Festival presented by Shell has annually celebrated the unique culture and heritage of New Orleans and Louisiana, alongside unforgettable special guest performances by the musical icons of our era and performances by nationally and internationally renowned artists. Jazz Fest features one of the world's most diverse music festival lineups with over 650 bands on fourteen stages performing virtually every style of music plus an extensive food fair, hundreds of artisans, second line parades and much more. Spread out over two long weekends in late April and early May, Jazz Fest takes place at the New Orleans Fair Grounds Race Track, located just minutes from the French Quarter.
Apply to be part of the Jazz Fest Team that annually welcomes almost 500,000 people to the Festival. Happy Jazz Fest!
