We are currently accepting applications for the position of, Care Team Assistant (CTA). Spanish Speaking Required. CTAs provide various administrative and support services to young children and their families at our Provo Family Clinic. Our Provo Family Clinic provides mental health services to families and we offer a variety of therapeutic services designed to help individuals who are affected in some way by trauma and/or mental illness.
Wasatch Behavioral Health (WBH) provides quality, comprehensive mental health care with an array of programs and services for individuals within Utah and Wasatch counties. We are committed to growth and promote an inclusive and respectful workplace culture. Our employees possess unique strengths that contribute to impactful client experiences and outcomes.
Schedule: Monday - Friday, 8:30 AM - 5:30 PM (hours may vary)
Our Benefits Package Includes: Utah Retirement Systems (Pension & 401K options)
Public Employee Health Plan Medical and Dental Insurance
Employer Provided Health Savings Account (HSA) Contributions
12 Paid Annual Holidays
Generous leave time (PTO)
Company Paid Life, Short & Long Term Disability Insurance
Vision Benefits Plan
Scheduled Annual Pay Increases
Compensation: $15.62 - $19.79 per hour ( depending on experience)
Wage increase available after 3 months in the position and when meeting position and software proficiency standards. Additional compensation available for Spanish speakers after testing proficiency. Essential Functions: (Performs all or some of the following)
Greets clients at front desk
Provides customer service and screens incoming calls
Makes preliminary determinations of individual needs and urgency for services
Assigns clients to most available/appropriate service provider
Schedules appointments
Receives payment for service
Responds to billing information requests
Schedules appointments
Prepares and provides pertinent client information, charts and records
Performs as liaison for clients and staff with Medicaid and pharmaceutical companies
Prepares prior authorization letters and forms
Organizes and prepares proper client documentation
See included link for the full job description Minimum Qualifications: High school diploma or GED; AND Six (6) months of responsible clerical or secretarial experience. Spanish Speaking Required. Employment at Wasatch Behavioral Health is contingent upon successful completion of a drug screen, motor vehicle record review and criminal background check. After hire you must complete and receive a Criminal Background Clearance (BCI) from Utah State Office of Licensing. Upon receipt of a conditional offer of employment in the position, you must provide an official copy of licensure or certification. Job Posted by ApplicantPro
