Call Specialist, Primary Care Internal Medicine

At UM Capital Region Health, we're about to changeUP everything with the opening of our new hospital in Spring 2021!
Located in Largo in the heart of Prince George's County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George's County residents. Job Description Under the regular supervision of the Communication Center Supervisor and Business Operation Manager, the Call Specialist prepares and manages documentation involving the registration and scheduling of patient' appointments by telephone in compliance with established protocols. The work includes obtaining and validating patient information from various sources and ensuring information entered into the ERM is accurate.
Qualifications Education/Knowledge  Attained Level : High School or GED Preferred : Some college level course work Completed Course Work/Program : Business, healthcare administration, social work, or related is Preferred. Applicable Experience Experience (years): Required : One year Preferred: Three years or more Experience (describe required & preferred ): At least 1 years of experience performing patient registration and scheduling, medical insurance screening and verification in an outpatient environment. Telephone call center experience preferred Additional Information .