Call Center Representitive

Call Center Representitive Location Statesville, NC : JOIN OUR TEAM! Our Mission - To be the #1 service organization in the athletic industry Full-Time; Monday - Friday We are looking for highly motivated Customer Service Representatives that meet the below requirements. The ideal candidate for this position can adapt to different working methods, is self motivated, and has a great attitude. We provide all the tools needed for success! Responsibilities:
Accurately receive and enter new orders from numerous methods via the phone, email, fax and EDI. Follows up on late orders or issues Takes general phone calls - orders and complaints Communicate with company representatives throughout the United States Maintain backorder reports and follow-up with customers as needed Keep up with our apparel line including the corresponding style numbers and knowledge of comparable garments, read size charts and specifications and maintain knowledge of fabric terminology. Assist with special projects as needed High School Diploma or equivalent Call Center and Customer Service experience required Experience with basic computer programs such as Microsoft Excel, Word, and Outlook Ability to multi-task and retain information quickly Excellent phone skills