Call Center Representative

Job summary
Experienced call center representativeOutbound calling experience is a MUSTSet appointments, manage schedule for multiple clinics
Job seniority: entry level
Responsibilities
• Make outbound calls to set appointments• Manage schedule for multiple clinics• Communicate effectively with the elderly• Show empathy when needed• Work with a sense of urgency• Multi-task and schedule appointments in a fast-paced environment• Use computerized scheduling of appointments• Demonstrate strong communication skills• Possess a pleasant, professional, and articulate phone voice• Have a competitive spirit
Requirements
• Inside sales or phone sales experience is a plus• Strong computer skills (word, excel, internet)• Experience in computerized scheduling of appointments• Ability to multi-task and schedule appointments in a fast-paced environment• Ability to communicate effectively with the elderly and show empathy when needed• Work with a sense of urgency at all times• Pleasant, professional, and articulate phone voice• Competitive spirit• Strong communication skills
Key Skills Needed
• Outbound calling experience• Inside sales experience• Collections experience• Computer skills (word, excel, internet)• Computerized scheduling of appointments• Multi-tasking• Strong communication• Ability to communicate effectively with the elderly• Empathy• Competitive spirit
Benefits
• Pay: $13-$14/hour• Hours: Monday-Friday 8:20am-5:05pm• Dental insurance• Health insurance• Paid time off• Vision insurance