Call Center Manager - Opportunity To Make A Difference

We are eager to add a dedicated Call Center Manager to join our multidisciplinary team at Focal Point Remodeling in Harrisburg, PA.
Growing your career as a Full Time Call Center Manager is an exceptional opportunity to develop critical skills.
If you are strong in teamwork, critical thinking and have the right attitude for the job, then apply for the position of Call Center Manager at Focal Point Remodeling today!

Focal Point Remodeling of Harrisburg, PA is seeking a Call Center Manager , the backbone of our marketing success, and requires an exceptional candidate with a "Can Do" attitude and who is results driven. We are seeking Trainers, Motivators & Mentors.
Qualifications and Performance Expectations 3+ years or more experience in a Management or Supervisory role in a Call Center. Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team. Experience with inside sales and lead generation. Coaching, motivating & mentoring individuals daily. Ability to communicate with diversity and effectiveness Lead a team of 6-15 call center representatives Highly organized and goal orientated Must be coachable Abiding by all company requirements Must be flexible and ready to work Willingness to drive goals and Agent expectations weekly and monthly. Benefits: Medical and Dental options available Family-owned and operated company who gives back to our employees with continued education and trainings Requirements: Experience with CRM, automated dialers, text/SMS messaging preferred Comfortable working with computers Willingness to work side-by-side on the floor with other team members as needed Must have at least 3+ years of experiences in a call center Be the Example through Leadership Ability to Multitask, Problem solve & work with a hands on approach Continued Coaching and Performance Evaluations for your team Benefits: Dental insurance Employee discount Health insurance Paid time off Location: 17110
Job Posted by ApplicantPro Benefits of working as a Call Center Manager in Harrisburg, PA:
? Learning opportunities
? Room for Advancement
? Competitive salary