Business Transformation Specialist Location Bethesda, MD : Job Title/Grade: Business Transformation Specialist Grade: P5
Reports to: Vice President, USG Business Transformation
Department: Business Transformation
Business Unit: USG
Work Location: Bethesda, Maryland
About DAI DAI works at the cutting edge of international development, combining technical excellence, professional project management, and exceptional customer service to solve our clients' most complex problems. Since 1970, DAI has worked in 150 developing and transition countries, providing comprehensive development solutions in areas including crisis mitigation and stability operations, democratic governance, public sector management, agriculture, private sector development economics and trade, land tenure and property rights, public health, water and natural resources management, and energy and climate change.
Function of the Position: The Business Transformation Specialist supports the effective and efficient operations of the USG Business Transformation Team. The dynamic nature of this role requires exemplary organizational and communication skills, as well as the ability to identify, anticipate, and respond to various needs. This role will serve as a main point of contact across multiple organizations, departments, and workstreams, and therefore must interact seamlessly and with a professional demeanor across a broad range of individuals including members within the Business Transformation team, USG Leadership Team, Digital Transformation Program (DTP), and other senior managers. The incumbent must handle highly sensitive and confidential financial, legal, personnel and institutional information with professionalism and discretion. This position is most appropriate for someone who likes a fast-paced work environment, teamwork, and managing diverse responsibilities.
This is a full-time, permanent position.
Roles and Responsibilities: Project Oversight Escalates issues to appropriate decision-maker as needed; keeps VP, Business Transformation informed of key issues. Develops weekly progress reports for senior leadership. Manages resources and encourages collaboration across DTP workstreams and System Integrator teams. Tracks and monitors status of key decisions and action items. Quality Assurance Reviews, supports, and edits deliverables as requested. Maintains organization of SharePoint folder structure and proper record filing. Risk Management Assists in analyzing areas of risk and advising project leadership on proposed solutions and preventative measures. Assists in troubleshooting complex, or cross-departmental issues. Ensures compliance with DAI policies and procedures. Business Administration . Develops briefing materials for key meetings as needed.
. Leads administrative management of indirect service providers, including reviewing vendor invoices, tracking service provider invoiced to date against budget ceiling, coordinating with Accounts Payable (AP), and processing and supplier/vendor invoices for review or approval.
. Manages meetings administration, scheduling, and documentation.
. Reports on schedule to senior leadership, flagging any potential delays and escalating as needed.
Supports and/or drafts memos and tracking reports for team archives. Manages meetings and presentations, including room reservations, invitation management, briefing materials, catering, presentation support, and other duties as assigned. Other: Maintain confidential and sensitive information. Other additional and/or alternative duties as assigned from time to time. Qualifications: Minimum Qualifications: Grade P5: Minimum of 4 years of relevant professional experience and a college degree. Equivalent combinations of education and experience will be considered. Strong attention to detail. Able to work as part of a decentralized team with minimal oversight. Excellent organizational skills. Excellent written and oral communication skills, with the ability to communicate clearly and professionally with internal and external clients, and tailor communication style to diverse audiences. Flexible and able to adapt to changing needs, priorities, and scopes. Able to handle confidential and/or sensitive information with discretion. Able to build and maintain excellent working relationships with staff at all levels of the organization and external clients from diverse backgrounds. Familiarity with the importance of diversity and inclusion. Works well under pressure. Authorized to work in the United States. Equivalent education and experience will be considered. Preferred Qualifications: Proficiency with SharePoint, Microsoft Dynamics, Power BI, and Power Automate is desirable. Previous experience in a role demanding confidentiality of company and staff information desirable. Proficiency with Microsoft word, excel, and PowerPoint is desirable. Supervisory Requirements: None
Compensation & Benefits: For employees working the United States, the full-time equivalent annual base salary for this position is expected to be between $82,417 to $96,962. Salary for part-time employees will be prorated based on actual hours worked. Actual offers will be based on several factors including, but not limited to, qualifications, relevant education, experience, skills, seniority, performance, and business or organizational needs.
Eligible U.S. based employees, will be able to enroll in medical, dental and vision insurance, plus a 401(k)-retirement plan with a company match. Additionally, employees will be eligible for company-paid annual leave (vacation & holidays), sick leave, parental leave; as well as short- and long-term disability coverage. Detailed information will be provided at the time a formal offer is extended.
For employees working outside of the United States, compensation and benefits will vary based on location.
Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. DAI and its employees are committed to confronting discrimination in all forms, nurturing respect for our interpersonal relationships, and holding ourselves accountable for positive change within the company and in the communities, cultures, and countries in which we live and work. DAI is committed to attracting and retaining the best employees from all races, ethnicities, and backgrounds in our continued effort to become a better development partner. DAI upholds the highest ethical standards. We are committed to the prevention of sexual exploitation, abuse, and harassment as well as other ethical breaches. All our positions are therefore subject to stringent vetting and reference checks.
