Posting Number: 2024402
Posting/Functional Title: Business Process Analyst
University Pay Plan Title: Business Process Analyst
Location: San Marcos
Department: Mobile/Web Systems
Recruitment Type: Open to All
Job Type: Full-Time
Funding Source: Permanent
Monthly Salary: $5,833.34 - $6,785.52
Job Category : Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.: Strong problem-solving skills and adept at troubleshooting complex software configuration issues. Proficient in creating comprehensive documentation, including process maps, procedural manuals, and user guides, to effectively communicate business processes, requirements, and solutions. Excellent presentation skills with the ability to convey complex information to audiences. Skilled in data analysis and reporting tools such as Excel and PowerBI. Detail-oriented with a focus on continuous improvement and delivering high-quality results. Effective facilitator of communication and collaboration among cross-functional teams to gather requirements, analyze business processes, and develop solutions aligned with organizational goals. Ability to foster consensus, take direction, and make compromises as needed. Proficient in Agile project management and iterative development processes. Demonstrated expertise in evaluating complex software applications. Experience using process modeling and documentation tools like Visio and Lucidchart. Preferred Qualifications: Experience managing complex software projects in a higher education setting. Experience analyzing legal risk versus resource constraints. Experience analyzing, assessing, and managing .NET software projects. Experience establishing risk management frameworks and governance structures for software projects. Familiarity with accessibility guidelines (WCAG, Section 508) and assistive technologies. Agile certification (e.g., Certified Scrum Master). Certified in information systems risk management (e.g., Certified Risk and Information Systems Control). Direct experience with contracting and procurement processes in higher education. Familiarity with student support services and administrative processes in higher education. Proficiency in HTML and CSS. Knowledge of higher education legislation (e.g., FERPA, Title IX). Familiarity with project management methodologies beyond Agile (e.g., Waterfall, Lean). Experience with change management strategies and processes. Job Description: MAKE A BIG IMPACT ON STUDENT SUCCESS! Join our team as a Business Process Analyst and make a meaningful impact on student success! In this role, you'll have the chance to analyze and refine administrative workflows, empowering numerous student support offices to streamline operations and focus more on delivering essential services. By optimizing their business processes, you'll directly contribute to enhancing the student experience, reducing administrative burdens, and ultimately foster greater student success. If you're passionate about making a meaningful impact in higher education and driving positive change, this is an opportunity you won't want to miss.
Who You Are A PROCESS-FOCUSED ANALYST. You demonstrate excellence in analyzing and refining both internal and external processes, consistently exploring opportunities for enhancement through iterative testing and refinement. AN EFFECTIVE COMMUNICATOR. You possess strong communication skills and are adept at organizing and presenting information in a clear and persuasive manner. COLLABORATIVE. You thrive in collaborative environments, are skilled at working with various teams and stakeholders to define requirements and negotiate solutions. Your approach fosters successful communication and cooperation across multidisciplinary teams. RECEPTIVE TO FEEDBACK. You embrace feedback as a means for growth and improvement, both giving and receiving critiques respectfully and constructively. DRIVEN BY TASKS. You excel in fast-paced environments, where you can drive tasks to completion efficiently. You're energized by incremental development processes, recognizing continuous user feedback and iteration as strengths that enable successful project delivery. ADAPTABLE. You are mindful of technical, organizational, and resource constraints, integrating these considerations into your decision-making process to ensure effective and efficient outcomes.
Who We Are USER-CENTERED. We prioritize Universal Design for accessibility and responsiveness. Our software aims to cater to several abilities and devices, ensuring full functionality, intuitive interfaces, and adherence to UX/UI best practices. Developers collaborate closely with UX specialists, valuing user experience over convenience, and actively contribute to enhancing usability and consistency.
QUALITY-FOCUSED. Quality assurance is a shared responsibility. Project leads and application management staff lead pre-release testing activities and work alongside our customers and stakeholders to ensure launch readiness.
LIFELONG LEARNERS. We seek and encourage professional development. We'll provide you with resources and support opportunities to continuously grow in our team.
ALL ABOUT THE WORK-LIFE BALANCE. We treat everyone in our team like adults. We support remote workdays, flexible work hours, and encourage you to take daily wellness and regular time off to recharge and reset.
Let's Talk!We know things can get in the way of you applying. Imposter syndrome is real, and the confidence gap can prevent us from meeting the perfect candidate. Don't let this stop you from telling us how your unique experience and personal perspective reflect the required and preferred skills we are looking for. We can't wait to hear from you! Job Duties: Analyze current administrative workflows and processes within .NET and other applications. Identify inefficiencies and areas for improvement to streamline operations. Collaborate with customers, product owners, and other stakeholders to develop and implement optimized workflows. Conduct thorough functionality and accessibility testing and evaluate process changes to ensure effectiveness. Provide ongoing application improvement support and training to staff and stakeholders on new processes. Monitor and analyze key performance indicators to measure the impact of process improvements. Continuously seek feedback and iterate on processes to further enhance efficiency and effectiveness. Serve as a catalyst for positive change, driving improvements in the .NET applications that support the university's student support services. Additional Information to Applicants: This position is eligible for a partial remote work schedule. There is also some work schedule flexibility within normal business hours (Monday – Friday, between 7am and 6pm). Eligibility is dependent on performance.
Technology Resources will not sponsor or transfer visa sponsorship for this position. Job Open Date: 03/14/2024
Job Close Date (posting closes at midnight): 03/28/2024
Open Until Filled: No
Normal Work Days: Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start: 8:00AM
Normal Work Hours End: 5:00PM
Posting Notices: You will be required to electronically attach a resume and cover letter to your application.
Legal and Required Notices: Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. Why work @ Texas State? : • Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
• Generous paid time off: vacation, holidays, sick days and many more!
• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.
• An inclusive Bobcat community: join our many social networks offered on and off-campus
• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions
By joining the Texas State Bobcat team, you'll be a part of one of the most beautiful, diverse, and growing universities in the nation. Quick Link:
