Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Tier 3 QA Engineer who is ready to join our mission in creating a #CyberFit future!In this role you will be responsible for verifying product functionality based on Customer reports, including designing test scenarios & running these tests, creating environments, analyzing test results, and preparing reports on the defects to the development/product team. In addition, you will participate in pre-release testing - conducting internal user acceptance testing prior to releases.Every member of our "A-Team" has an instrumental role and impact on the success of Acronis' innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.WHAT YOU'LL DOAnalyze Customers' issues, investigate root causes;Identify test conditions, design test cases, plan testing activities;Maintain and design complex test environments required for tests execution;Execute test cases according to the described scenarios (Customer cases);Work with logs & diagnostic information using appropriate techniques & tools;Analyze test results, logs & prepare reports to the development teams;Log & document bugs in the tracking system (Jira), verify bugs;Participate in building of virtual testing framework;Execute exploratory testing & User Acceptance Testing (UAT);Collect comprehensive & relevant data for bug investigation;Work with R&D, Support, Product, and other departments on technical questions & user scenarios.WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)Bachelor's degree in Computer Science or Engineering;2+ years of experience as a QA Tester (Manual) or System Administrator or in a related field;Pre-Intermediate level of English (ability to read documentation & write simple texts) or higher;Familiarity with any Virtualization system (VMWare ESXi, MS Hyper-V, oVirt, KVM);Strong skills of basic Windows/Linux system operations, including software installation, network configuration, general troubleshooting;Knowledge of various operating systems: MS Windows (including corporate versions) and Linux distributions;Hands-on experience with GUI, and CLI;Experience in testing or support of endpoint security solutions;Experience in investigating and troubleshooting performance related incidents with built-in and 3rd-party tools.Understanding of User Experience;Understanding of common software failures & faults;Attention to details;Strong analytical & problem solving skills;Time-management skills (SLA);Strong multitasking;Ability to work autonomously & in a team.Would be considered plus if you haveMacOS experience;Cybersecurity analyst's skills;Scripting skills (e.g. JavaScript, Python, PowerShell, etc.).*Please submit your resume and application in EnglishWHO WE AREAcronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.#LI-LD1
