Job Title: Business Employment Services Representative Job Status: Full-time Job Summary: Under general supervision, the Business Employment Services Representative uses specialized knowledge of placement and job development techniques, along with skills obtained through experience and/or formal training to develop work sites and match program participants to those sites.
Essential Duties and Responsibilities: Develop and maintain relationships with existing and potential employersRecruit new employers each monthConduct employer visits daily/weekly to market program services and recruit new job openingsMaintain employer file and documentation regarding the employer and current and past job openingsDevelop job opportunities for special need program participants as well as community service opportunities for other components of the programAssist program participants to develop effective job seeking skills, including completing applications, writing resumes, practicing job interviewing techniques and other related skillsRefer program participants to potential employers and solicit feedback on statusAssist with employer screening process when requestedDirect transportation of program participants to employersProvide employers with information and other perspectives on employment practices, wage scales, tax incentive programs and government funded training optionsOrganize job fairsProvide translation services as neededProvide cultural awareness education to employers who hire immigrantsAssist employers in resolving conflicts and/or tensions as neededAddress program participant or staff concerns and complaintsOperate standard office equipment and use required software applicationsPerform other duties and responsibilities as assignedKnowledge, Skills and Abilities: Knowledge of:
Advanced concepts, principles and practices of effective employment and training techniquesIntermediate concepts, principles and practices of labor market demands and labor lawsSkill in:
Operating standard office equipment and using required software applications for program area and other applications, including Microsoft OfficeAbility to:
Analyze job opportunities to program participant knowledge, skills and abilities to ensure meet minimum qualificationsPartner with other functional areas to accomplish objectivesFacilitate meetings and ensure that all viewpoints, ideas and problems are addressedIncite enthusiasm; influence, motivate and persuade others to achieve desired outcomesInterpret and apply policies and identify and recommend changes as appropriateOrganize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environmentCommunicate effectively, both orally and in writingWork independently as well as collaboratively within a team environmentHandle stressful situations and provide a high level of customer service in a calm and professional mannerEstablish and maintain effective working relationshipsEducational/Previous Experience Requirements: Minimum Degree Required:High School Diploma or GED equivalentAssociate Degree PreferredRequired Disciplines:Business Administration or related field~and~
At least 2 years of experience in sales, business development, community engagement, or a mental health setting (based on assigned functional area) preferably in a non-profit setting or any equivalent combination of experience, education and/or training approved by Human ResourcesLicenses/Certifications: Licenses/Certifications Required at Date of Hire: NoneWorking Conditions: Hours: Normal business hours, some additional hours may be required
Travel Required: Local travel may be required
Working Environment: Climate controlled office
