Business Analyst

As a Business Analyst, you will support the eCommerce Customer Service system needs for all North America VF Brands. You will work collaboratively with Customer Service and Direct to Consumer teams to support business requirement definition and support users in systems usage.
Join the VF Family
We outfit consumers around the world with our diverse portfolio of iconic lifestyle brands, including Vans, The North Face, Timberland, and Dickies. We are one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by all of our global associates across brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
We believe that when you discover the difference between a career and a calling, you get so much more out of life. When those lines begin to blur, you start to limit yourself much less and start aiming for more. That's what we want for everyone who joins us at VF. And frankly, that's what it takes to thrive here.
Here you can do the best work of your life. We are purpose led and performance driven, people-focused and supportive. Most importantly, we believe that everyone should be empowered to be their authentic self and we power an internal movement of inclusion and belonging. Our teams are built on a global mindset, sparked by sharp minds of diverse individuals and reflects the global consumers we serve.
Bring your energy and fresh perspective, contribute to our movement and build your future with us.
How You Will Make a Difference
Provide end user systems support by answering questions, providing training as needed, and troubleshooting solutions.
Be responsible for project requirements gathering, system design, project coordination and user acceptance testing.
Act as a liaison between the Business and Digital Technology on system issues and resolution.
Provide communication to brands on system issues, changes and upgrades.
Assist brands in process design and solutions to support brand goals.
Monitor support ticket trends, provide ticket analytics to brands, resolve root cause and support brands in ticket escalation.
Serve as the go to support person for end users.
Liaise business requirements from different sources, producing integrated views.
Free To Be,

Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
Skills for Success
Years of Related Professional Experience:

One year

of relevant experience
Educational Position Requirements: A formal education and subsequent

undergraduate/graduate

degrees are nice to have, but we are most interested in your total experience and professional achievements.
Bachelor's Degree or equivalent years of experience in relevant industry preferred
Excellent written and oral communication skills and attention to detail
Ability to analyze large quantities of data
Ability to travel to the Appleton, Wisconsin area up to 8 times per year
VF Guiding Principles:

Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What's in it For You
We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage both mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package. Go to MyVFBenefits.com and click on "Looking to Join VF" to learn more.
We just have one question. Are you in?
#LI-WM1
Hiring Range :
$58,400.00 USD - $73,000.00 USD annually

As a Business Analyst, you will support the eCommerce Customer Service system needs for all North America VF Brands. You will work collaboratively with Customer Service and Direct to Consumer teams to support business requirement definition and support users in systems usage.
Join the VF Family
We outfit consumers around the world with our diverse portfolio of iconic lifestyle brands, including Vans, The North Face, Timberland, and Dickies. We are one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by all of our global associates across brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
We believe that when you discover the difference between a career and a calling, you get so much more out of life. When those lines begin to blur, you start to limit yourself much less and start aiming for more. That's what we want for everyone who joins us at VF. And frankly, that's what it takes to thrive here.
Here you can do the best work of your life. We are purpose led and performance driven, people-focused and supportive. Most importantly, we believe that everyone should be empowered to be their authentic self and we power an internal movement of inclusion and belonging. Our teams are built on a global mindset, sparked by sharp minds of diverse individuals and reflects the global consumers we serve.
Bring your energy and fresh perspective, contribute to our movement and build your future with us.
How You Will Make a Difference
Provide end user systems support by answering questions, providing training as needed, and troubleshooting solutions.
Be responsible for project requirements gathering, system design, project coordination and user acceptance testing.
Act as a liaison between the Business and Digital Technology on system issues and resolution.
Provide communication to brands on system issues, changes and upgrades.
Assist brands in process design and solutions to support brand goals.
Monitor support ticket trends, provide ticket analytics to brands, resolve root cause and support brands in ticket escalation.
Serve as the go to support person for end users.
Liaise business requirements from different sources, producing integrated views.
Free To Be,

Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
Skills for Success
Years of Related Professional Experience:

One year

of relevant experience
Educational Position Requirements: A formal education and subsequent

undergraduate/graduate

degrees are nice to have, but we are most interested in your total experience and professional achievements.
Bachelor's Degree or equivalent years of experience in relevant industry preferred
Excellent written and oral communication skills and attention to detail
Ability to analyze large quantities of data
Ability to travel to the Appleton, Wisconsin area up to 8 times per year
VF Guiding Principles:

Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What's in it For You
We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage both mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package. Go to MyVFBenefits.com and click on "Looking to Join VF" to learn more.
We just have one question. Are you in?
#LI-WM1
Hiring Range :
$58,400.00 USD - $73,000.00 USD annually

Incentive Potential

: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive,

or commission potential.

Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.
Benefits at VF Corporation

: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com

and by clicking

Looking to Join VF?

Detailed information on your benefits will be provided during the hiring process.
P

lease note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.
At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at

********

. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.

#J-18808-Ljbffr