Job Title: Business Analyst (End User Computing)
Employment Type: Long-Term Contract
Location: Dallas, TX - Hybrid - 3x/week onsite
Salary Range: $40-50/hr (W2)
Akkodis is seeking a Business Analyst for a Long-Term Contract position in Dallas, TX. This will be a hybrid schedule with 3 days/week onsite. The desired candidate will have 5+ years of technical business analysis experience within an End User Computing (EUC) team. You will be responsible for the development and maintenance of tracking all assigned initiatives, reporting, dashboards, forecasts and processes to aid in verifying vendor-suppled metrics, device deployment, strategic planning, and enablement of all EUC next generation efforts. This is an excellent opportunity with an industry leader!!!
***3X hybrid onsite in Dallas, TX***
Responsibilities:
• Work with senior team members, program managers and internal partners to identify areas for operational improvement and coordinate the development of processes in response to recommendations.
• Continuously apply industry standards to End User Computing (EUC) practices to enhance and identify meaningful daily, weekly, and monthly metric around activities for current operations and future toolsets.
• Develop reports and maintain dashboards to monitor and analyze EUC operations.
• Proactively monitor project data to identify time, cost or quality issues and report to appropriate internal personnel.
• Support program managers and internal partners with required data analytics such as ad hoc data mining, reporting and generation of support data.
• Conduct resource tracking, project variance updates and schedule development to effectively communicate project documents.
• Commitment to learn new methods, techniques and software to accomplish tasks and fulfill the needs of the organization.
• Maintain user confidence and protect operations through the maintenance of confidential information and compliance with safety standards.
• Implement continuous process improvement through program evaluation and maintenance of best practices.
• Initiate, develop and maintain cross-functional relationships with various internal work groups.
• Ability to do multi-tasking and manage multiple projects.
• Make recommendations for and assist in the development of data driven metrics and tracking mechanisms to determine the compliance with EUC KPI's.
• Knowledgeable in Scaled Agile Framework (SAFe) ways of working as it relates to EUC.
Skills:
• High school diploma with 4 - 6 years related work in computer information systems experience. Bachelor's degree with 3+ years' experience in a data analytical or statistical discipline preferred.
• Advanced analytic/computer skills preferred.
• Knowledge and experience with the JIRA, ITSM, SCCM, or Workspace ONE is preferred.
• Knowledge and experience with supporting End User Computing processes and procedures as it relates to desktops and laptops that are deployed in an organization's environment.
• Knowledge of remediating and managing desktop-related security vulnerabilities is preferred.
• Experience in Microsoft Office applications with advanced EXCEL queries and VBA.
• Knowledge of business intelligence, database/business analytics and data dashboard software
• Strong written, verbal communication and interpersonal skills
• Self-starter with demonstrated organization skills.
• Must have organizational and multi-tasking skills to effectively manage large volumes of work.
If you are interested in this Business Analyst Job, then please click apply through Akkodis.
Pay Details: $40.00 to $50.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
