business analyst/consultant ii.
madison , wisconsin
posted 3 days ago
job details
summary
$25.66 - $30.66 per hour
contract
bachelor degree
category computer and mathematical occupations
reference1050909
job details
job summary:
The Information Technology Department at the Wisconsin Historical Society (WHS) manages the technology and computer infrastructure that drives the Agency's business systems and automation requirements. The IT department manages infrastructure and software that supports the WHS Headquarters building, the State Archives Preservation Facility (SAPF), and twelve Historic Sites around the State. This position reports to the Deputy Chief Information Officer and works closely with IT team members, the Library Archives Museum Collections Division and its Digital Services program area, as well as a number of other departments in the organization to provide expertise and support for a variety of complex technical solutions.
The IT Operations - Business Analyst II position analyzes, provides guidance, and helps to support specialized systems, software, and hardware or peripherals used across Divisions but supported by IT. This position maintains clear documents, guides, and inventories of the various software, hardware, and systems while regularly providing education to program area staff related to best practices and the use of supported applications or equipment. The Business Analyst also provides regular consultation and guidance related to scripting or automation of recurring tasks, digital workflows, and bulk image or audio capture.
location: Madison, Wisconsin
job type: Contract
salary: $25.66 - 30.66 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Collaborate with business stakeholders to understand their digital service needs, challenges, and goals.
Translate business requirements into clear, concise, and actionable technical specifications for IT teams.
Act as a liaison between business and IT, ensuring clear communication and fostering collaboration ensuring business requirements are met while IT processes, standards, and policies are strictly adhered to
Create documentation of existing equipment and software to assist in formulation of crosswalk to future services and support models
Provide consultation on optimal use of resources and offer guidance related to the automation of certain workflows used to process digital images and audio
Act as a primary support resource for a catalog of IT services and applications used by the Society, including efforts to establish digital asset management participating regularly in project and implementation meetings
Knowledge, Skills & Abilities
Minimum Qualifications:
4 years of relevant professional experience
Ability to communicate effectively and translate complicated technical topics with a non-IT audience
Experience with technical planning, project communication, and change management processes
Experience supporting and analyzing various digital workflows, IT processes, computer types, peripherals, and operating systems
Experience with scripting languages and automation tools
Basic understanding of storage technologies and storage arrays
Experience working within a collaborative team environment and independently
Exceptional ability to multi-task and prioritize effectively in a high-pressure environment
Exceptional customer service orientation
Additional Qualifications:
Experience supporting specialized digital imaging equipment and peripherals
Experience creating and maintaining hardware or software inventories, user guides, and maintenance schedules
Experience with digital workflows related to bulk imaging and audio capture
Experience leveraging Optical Character Recognition (OCR)
Experience with virtualization technologies and concepts
Experience with image and audio capture technologies
qualifications:
Experience level: Experienced
Minimum 5 years of experience
Education: Bachelors
skills:
Business Analysis
OCREqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ******** offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.
#J-18808-Ljbffr
