Bilingual Services Human

Full job description Description: WAGE: Starting at $48,600 per year.
FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Regular
FLSA; EEO; WC: Non-exempt; Administrative Support Workers; 8864
PROGRAM(S): Services Against Exploitation (SAE)
REPORTS TO: SAE Program Coordinator
CLOSING DATE: Open until filled.
REQUIREMENTS: Bilingual language fluency in English and at least one other language required.
GENERAL POSITION SUMMARY: IRCO is deeply committed to a community of excellence, equity, and diversity and welcomes applications from women, underrepresented minorities, persons with disabilities, sexual minority groups, and other candidates who will contribute to the diversification and enrichment of ideas and perspectives. Diversity, Equity, and Inclusion are core values of IRCO. We believe that our organization is enhanced when diverse groups of people with diverse ideas come together to learn. Applicants whose work incorporates a global perspective and a demonstrated commitment to issues of diversity are particularly encouraged to apply.
PROGRAM SUMMARY: IRCO launched Services Against Exploitation (SAE) in response to a lack of culturally and linguistically accessible anti-human trafficking (HT) services for immigrant and refugee survivors. SAE was designed to uniquely address the additional cultural, religious, legal and language barriers faced by immigrant, refugee, indigenous and foreign-born survivors of human trafficking, which were not comprehensively served by existing resources. SAE services are open to adult survivors of labor and/or sex trafficking residing in Oregon. A team of Advocates provide survivors with safety planning, crisis intervention, emergency and stabilized housing solutions, intensive bilingual/bicultural case management, interpretation and translation services, access to grants and other assistance funds, legal advocacy, and court accompaniment, navigating legal immigration issues, and referrals to other IRCO programs or community resources. Secondly, SAE develops and conducts awareness and prevention education in our immigrant, refugee, and indigenous communities, to stakeholders, partner organizations, and beyond.
ESSENTIAL FUNCTIONS: Adhere to program, agency, and federal legal policies on client confidentiality. Track, manage, and respond appropriately to assist. Collaborate with internal and external service providers to identify survivors affected by human trafficking. Assess potential participants for eligibility, conduct intake sessions utilizing assessment and evaluation procedures and best practices, and conduct eligibility screening for other services. Navigate risk assessment alongside survivors and provide immediate and ongoing safety planning. Develop a case management plan for each survivor, including in-house and partner services, such as emergency shelter and motels, medical and mental health services, employment and training services, substance use services, and longer-term stabilization support, etc. Assist clients in navigating and accessing appropriate services and follow through on referrals. Implement a survivor-centered, strengths-based, trauma-informed empowerment model in assisting clients to heal and attain stability as driven by their priorities and goals. Advocate and coordinate with service providers, attorneys, law enforcement, justice system, other Advocates, and the RIFS and SAE Coordinators to serve the needs of clients. Provide/secure interpretation, translation, and accessibility services. Maintain confidential client files including records of intakes, assessments, case management, plans, monitoring data of service provision, and all contacts and referrals. Update client information in the IRCO Efforts to Outcomes database on a weekly basis. Perform outreach and prevention education to communities and entities about human trafficking and at events under the direction of the Program Coordinator. Keep detailed, confidential, and accurate records of client interactions and documents on an ongoing basis. Perform research online to identify resources for individual client situations and contribute to the expansion of Team knowledge and resources. Offer consultation, support, and technical assistance to service providers regarding the effects of human trafficking and culturally and linguistically responsive strategies to support survivors. Complete all data entry, case notes, client file updates, reports, and all other program/IRCO administrative tasks within given timelines. Actively participate in relevant network and advisory council meetings, regular internal IRCO meetings, and community engagement events and presentations. Perform other duties as assigned. Requirements: JOB SPECIFIC QUALIFICATIONS Must be linguistically competent in another language in addition to English with at least colloquial fluency in reading, writing, and speaking in both languages. Demonstrated skill and experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds, preferably as an Advocate. Ability to cultivate and develop inclusive and equitable working relationships with stakeholders, colleagues, and community members. Must complete the 40-hour State of Oregon Domestic Violence and Advocacy training, with additional relevant training on topics specific to survivors of human trafficking within 10 days of hire. Must be an effective and compassionate communicator, both verbally and in writing, and must have excellent active listening skills to identify the needs of our clients. Must have training and understanding of Trauma-Informed Care Ability to meet multiple, sometimes conflicting deadlines. Must have analytical, problem solving and decision-making abilities. Capability to successfully respond to situations of pressure involving individual circumstances balanced against organizational policies and program goals. Must be able to respond to demanding clients in a timely and effective manner. Must be flexible to meet with clients at the office or in the community and be able to travel and work beyond designated hours on occasion for urgent client or programmatic needs. KNOWLEDGE: Education: High school diploma is required, some college course work welcome.
Experience: 1-2 years of experience in advocacy and/or at a nonprofit is required.
Certification : 40 hours Domestic Violence Advocate Certification completion within 10 working days of hire.
Additional Language Required: Fluency in a language in addition to English is required.
Computers: This position requires a high proficiency level with Microsoft Products, including Microsoft 365, Excel, Word, Outlook, SharePoint, Teams, and PowerPoint. Ability to learn other applications as needed.
SKILLS: Communication: Some interaction with those inside and outside the organization to exchange factual information (3)
Creativity: Regular need for redesign of a single focus process or procedure is needed (3)
EFFORT: Mental: There is an occasional need to assess risk as well as to make determinations about tasks and deadlines (4)
Physical: Positions at this level require minimal physical effort such as light lifting, carrying or movement, etc. Physical capability involves use of office or equipment where some agility and hand eye coordination are needed (2)
Must be able to remain in a stationary position i.e., working on a laptop ~80% of the time. Constantly operates a computer and cell phone.
RESPONSIBILITY: Impact and Influence: Positions at this level have some need or ability to analyze problem or concepts or make decisions on the information. Positions at this level have some impact to and influence on organization operations, programs, expense or budgetary outcomes. (3)
Work Independence: Positions at this level are expected to handle regularly assigned work which includes making decisions and taking action under limited supervision. New or unusual work is performed with a moderate degree of supervision, assistance, and review. (3) Planning: Positions at this level must be able to foresee issues associated with own work and identify future needs for supplies, equipment, resources which would stall operations or activities. (2)
Supervision: Positions at this level are not responsible for any supervisory functions or responsibilities but may occasionally be asked to orient and/or train new employees or volunteers. (1)
WORKING CONDITIONS: Environment: There is some personal risk or hazard. Job conditions are somewhat uncomfortable due to varying work environments; outside job tasks; inclement weather; exposure to chemicals; electricity; or individuals of unpredictable, possibly harmful intent (4)
Schedule: The work schedule occasionally fluctuates based on organization or customer needs. This fluctuation may occur with or without prior notice. (3)
HOW TO APPLY: 1. Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
2. Upload your resume and cover letter addressing your qualifications for this position.
3. Email with questions about this position.
Please note that physical applications are accessible from IRCO's main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Applications without both a cover letter and email will be dismissed as incomplete.
ABOUT IRCO: IRCO's mission is to welcome, serve, and empower refugees, immigrants and people across cultures and generations to reach their full potential. Our vision is a future where all refugees and immigrants belong, our staff are nurtured, and all communities thrive. Founded in 1976 by refugees for refugees, IRCO has over 40 years of experience working with refugee and immigrant communities in the Portland metropolitan area, and over five years in Eastern Oregon. IRCO is the largest provider of employment services and job training for newly arrived refugees in Oregon; and we support families at every stage of their lives from the time they arrive in Oregon. Find out more at I

RCO IS AN EQUAL OPPORTUNITY EMPLOYER