Bilingual Administrative Assistant

Job Description
Answer inbound calls with questions and concerns Outreach to family members via phone or text to arrange services and provide updates Follow internal communication procedures, guidelines, and policies Ensure all tasks are completed for each case in a timely manner Provide the highest level of customer support and care to ensure all families needs are met Ensure all necessary documents are created, sent, and signed by the appropriate persons Pick up and ship documents from various locations in company vehicle. Work Experience Strong background in Customer Service (+1 years) Goal-oriented Task-driven and efficient, with a strong background in making deadlines Adaptable and teachable, with a willingness to learn and improve Excellent communication and interpersonal skills Ability to speak calmly and in a professional empathetic tone at all times Strong organizational and time management skills Previous experience within the funeral industry is encouraged, but not required Effective communicator in English and Spanish Driver's License Benefits Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package. Plus, every Onin job comes with our amazing Teammate Benefits program, designed to give you the tools you need to protect your health, your money and the people and things you care about. Tools like:
Weekly Pay $5 Prescription Drugs $5 Doctor's Visit Copays Free Teledoctor Service Free Counseling Services Life Insurance Included Vision Insurance Included Dental Insurance Included Vacation and Holiday Pay Scholarship Opportunities NEW! 401(k) Retirement Plan Free Legal Services Our unbeatable employee discount program If this sounds like something you would be interested in, Apply Now so we can hold a spot for you until we can schedule an interview. We can't wait to talk to you!
–Your Onin team