Job summary
Plan and manage the Beverage part of the Restaurant, Room Service, and other food and beverage outletsDirect day-to-day operations of the beverage in restaurant, room service, and barManage Human Resources in various outlets to attract, retain, and motivate associates
Job seniority: mid-to-senior level
Responsibilities
• Ensure customer satisfaction, quality service, and compliance with policies and regulations• Manage day-to-day operations of restaurant, room service, and bar• Interview, hire, schedule, train, develop, empower, coach, counsel associates• Implement company programs and ensure compliance with regulations• Forecast, monitor, control, and report on outlet budgets• Respond to customer trends, needs, issues, comments, and problems• Create and implement promotions and ideas to capture more guests• Monitor and control maintenance and sanitation of outlet areas and equipment• Comply with attendance rules and perform assigned duties• Perform other job-related duties as assigned
Requirements
• Minimum two years of post high school education• Two+ years of full employment in a related position• Thorough knowledge of restaurant/hotel practices and procedures• Supervision, management, and communication skills• Ability to investigate, analyze, and make logical conclusions• Knowledge of hotel operations, marketing plans, and long-range planning• Leadership skills to motivate and develop staff• Written and verbal communication skills• Ability to work effectively under time constraints• Flexible communication style
Key Skills Needed
• Knowledge of restaurant/hotel practices and procedures• Leadership and management skills• Communication skills• Analytical and decision-making skills• Knowledge of hotel operations and marketing• Ability to work effectively under time constraints
Benefits
• Medical, dental, vision, and retirement benefits• Free lunch or dinner during shift• Free gated on-site parking• Provided uniforms• Discounted dry cleaning rates on-site• Access to Marriott's discounted hotel room program• Comprehensive benefit program with choices for wellness