Top Reasons to Work With GHG You'll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience You will grow your skills and experience in an environment that encourages growth and development What You'll Be Doing May include, but not limited to: Greet guests and open doors as they enter and exit the hotel Assist guests with removing luggage from their vehicles Escort guests to their car, room, or outlet Valet park guest vehicles while following safety procedures, applicable laws and ordinances Keep track of shuttle log and plan departure and arrival times accordingly Professionally and effectively communicate with guests via email and phone Coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances Drive company shuttle as needed and maintain vehicle cleanliness Deliver packages, amenities, luggage, bell carts etc. to guest rooms Strong analytical and navigation skills Build positive relationship with guests and f ind new ways to create exemplary guest experiences Implement operating procedures and standards Work towards goals to benefit the company Move between tasks and roles with ease Balance and have knowledge of all units of the front office team, outlets, hotel amenities, local attractions, and events Respond to guests' concerns and complaints with empathy while upholding policy Contribute to an energetic and positive work environment Good stewardship of organization time and resources Perform other duties as assigned, requested or deemed necessary by management Ambassador for Radisson and GHG standards What You Need for this Position Must be 18+ years of age Must be able to provide clean DMV driving record for consideration Sufficient manual dexterity in hands to be able to load and unload luggage Able to stand for long periods of time, up to 8 hours or more Able to stoop and bend Ability to run, move up and down stairs Able to lift up to 75 pounds Able to handle responsibilities that require repetitive motion tasks What's in it for You Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc. 10% Discount on GHG outlets Shift meal provided per day Discounted hotel rates at Radisson Hotel Group branded properties worldwide Parental Leave Program (Full-Time Option)401K with 100% match up to 3% (Full-Time option) Medical/Dental/Vision (Full-Time option)
