TITLE: Banner Financial Aid Processor DEPARTMENT: Financial Aid REPORTS TO: Director of Financial Aid EFFECTIVE DATE: TBD STANDARD WORK HOURS: 37.5 hours per week EMPLOYMENT STATUS: Full-time EMPLOYMENT CLASSIFICATION: Exempt PRINCIPAL PURPOSE OF JOB: The Banner Financial Aid Processor will serve as a crucial member of the Financial Aid Office, reporting directly to the Director. This role requires a deep understanding of financial aid regulations, exceptional attention to detail, technological proficiency, and a commitment to the University's student-centered approach.
SCOPE OF RESPONSIBILITY: T he Banner Financial Aid Processor will manage and process financial aid information using Banner, which is a widely used enterprise resource planning (ERP) system in higher education. Responsibilities include: Financial Aid Processing, Banner System Utilization, Communication and Customer Service, Compliance and Regulations, Recordkeeping and Documentation and Collaboration with other University departments.
ESSENTIAL JOB FUNCTIONS: Principal Duties and Responsibilities:
Collaborate in a diverse, student-centered environment, fostering teamwork and inclusivity. Align with the institution's mission and philosophy. Ensure compliance with all federal, state, and institutional rules and regulations. Assist in analyzing, monitoring, and interpreting industry developments in financial aid and authoring institutional policy and procedures. Create, update, and maintain internal and external processes and policies consistent with system management. Coordinate with institutional departments to align processes, services, and policies. Train department staff in the use and functionality of Banner. Professional and Operational Excellence:
Engage professional development activities. Participate in University committees and work groups. Collaborate with colleagues internally and externally. Participate in federal student aid training opportunities. Train institutional staff and other stakeholders. Data, Reporting and Audits:
Create, update, and maintain reports to provide timely financial aid and enrollment data. Gather and analyzes data, produces reports, and implements process improvements. Conduct statistical reviews and reconciliation of all financial aid programs. Conduct quality assurance testing on processes, systems, financial aid files, etc. Assist in managing budget allocations and forecast spending trends primarily for campus-based funding. Assist in annual audits and required annual reports. OTHER DUTIES: The position will conduct other duties as required.
QUALIFICATIONS:
Bachelor's degree preferred2 years of Banner financial aid experience. Proficiency in the Banner Financial Aid module and experience with COD and NSLDS. Proficient knowledge of federal financial aid regulations. Strong organizational and interpersonal skills. Exceptional self-motivation, integrity, and creativity. Ability to manage multiple tasks and balance competing priorities. Effective collaboration with staff and offices across campus to deliver high-quality customer service. KNOWLEDGE, SKILLS, and ABILITIES:
Manage student information system (SIS) (Ellucian Banner). Maintains Banner financial aid database. Completes the annual set-up and maintenance of the Banner Financial Aid system. Ensures Financial Aid upgrades are completed and tested in a timely manner. Manage and process the import and export of federal financial aid files into Banner. Manage the disbursement process of financial aid awards to student accounts. Completing yearly reporting requirements to federal and state financial aid regulatory agencies as necessary. Write reports as needed using Banner and SQL. Process all letter generation and email notifications to students concerning missing documents. Configure SIS in a manner compliant with federal, state regulations and institutional requirements. Conduct audits of data and systems to ensure the integrity of information. Serve as the central contact in trouble-shooting technology and operational issues. Ensure that all functionality of the system is optimized to include, but not limited satisfactory academic progress processing, federal work-study processing, state grant processing, institutional scholarship processing, etc. Ensure the flow of information between systems. Review financial aid processes to determine functionality gaps. Work with IT/department staff to identify appropriate changes in the processes. Implement improved functionality to enhance financial aid processing. Assist in managing document imaging. Manage or assists in managing any system (internal/external) necessary to process student funds. Manage student information system (SIS) (Ellucian Banner). Maintains Banner financial aid database. Completes the annual set-up and maintenance of the Banner Financial Aid system. Ensures Financial Aid upgrades are completed and tested in a timely manner. Manage and process the import and export of federal financial aid files into Banner. Manage the disbursement process of financial aid awards to student accounts. Completing yearly reporting requirements to federal and state financial aid regulatory agencies as necessary. Write reports as needed using Banner and SQL. Process all letter generation and email notifications to students concerning missing documents. Configure SIS in a manner compliant with federal, state regulations and institutional requirements. Conduct audits of data and systems to ensure the integrity of information. Serve as the central contact in trouble-shooting technology and operational issues. Ensure that all functionality of the system is optimized to include, but not limited satisfactory academic progress processing, federal work-study processing, state grant processing, institutional scholarship processing, etc. Ensure the flow of information between systems. Review financial aid processes to determine functionality gaps. Work with IT/department staff to identify appropriate changes in the processes. Implement improved functionality to enhance financial aid processing. Assist in managing document imaging. Manage or assists in managing any system (internal/external) necessary to process student funds. PHYSICAL REQUIREMENTS :
Work is normally performed in a typical interior/office work environment. No or very limited physical effort required. No or very limited exposure to physical risk.
Internal Candidates are Encouraged to Apply Applicants must be authorized to work for any employer in the United States. At this time, Kentucky State University is unable to sponsor or take over sponsorship of an employment visa KENTUCKY STATE UNIVERSITY is an Equal Opportunity Employer The functions, qualifications, knowledge/skills, and physical requirements listed in this job description represent the essential duties of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The Job Functions listed do not necessarily include all activities that the individual may perform. "The College of Agriculture, Community, and the Sciences strives for inclusive excellence and is interested in qualified candidates who can contribute to this effort through their research, teaching, and/or Extension programs."
