We are on the lookout for a hardworking Automotive Service Manager to join our incredible team at Berglund Chevrolet in Roanoke, VA.
Growing your career as a Full Time Automotive Service Manager is a great opportunity to develop exceptional skills.
If you are strong in problem-solving, planning and have the right experience for the job, then apply for the position of Automotive Service Manager at Berglund Chevrolet today!
What we are looking for!Berglund Automotive Group is a family-owned auto group of new and used car dealerships serving Roanoke, Salem, Lynchburg, and Bedford. Our full-line car dealerships offer new and used cars for sale, auto financing, affordable car service and genuine car parts and accessories. Our car dealerships are your one-stop shop for all things automotive.Are you looking to grow your career? Berglund Chevrolet is looking for an experienced Automotive Service Manager to lead our Service Department, while providing the highest level of customer satisfaction.What We OfferRelocation assistance available for qualified candidatesShop equipped with the newest technology and equipmentUniforms providedDiscounts on products and servicesWork environment OSHA certified to current Air Quality StandardsHighly productive shopCareer advancement opportunities, promote from withinInspection certification reimbursement and training expenses paid to further your careerContinued education, manufacturer hands on and web based trainingClean and professional work environmentExcellent growth potential with growing organizationLife, Disability, & Health Insurance* 401 K* Paid VacationResponsibilitiesAssist customers in servicing, repairing and explaining each service need.Understanding customers' requirements and concerns; matching requirements and concerns to various service options.Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.Keeps abreast of new products, features, accessories and attend product training as required.Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers.Creating goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.QualificationsPast experience as a Service Manager is required.Ability to motivate employees to their full potential.Strong focus on providing excellent customer service.Passion to train and develop a teamAbility to develop processes that creates a great customer and employee experience.A high school diploma is required.Clean and valid Driver's License Benefits of working as a Automotive Service Manager in Roanoke, VA:
? Excellent benefits
? Advancement opportunities
? Advantageous package
