Automotive Service Advisor

What We Are Looking ForOurisman Automotive is seeking a Service Advisor to join our TeamOurisman Toyota of Richmond is a busy, family-oriented Service DepartmentWe are seeking an experienced Service Advisor to join usAre you passionate about helping people? Do you think differently?Do you strive to do things the best way they can be done as opposed to the way they've always been done?Do you believe hospitality is one of the core tenets of providing an excellent service experience?If this describes you then it's time to join the Ourisman Team.Apply today!About UsIn 1921, Benjamin Ourisman opened a Chevrolet dealership in Washington. At the start of World War II, Ourisman Chevrolet was the largest auto dealer in the U.S. Today, Ourisman Automotive Group has grown to over 17 locations and is still owned and operated by the 4th generation of the Ourisman family. Mr. Ourisman's standards have set the bar high as "Every customer has to be completely satisfied, every time. We want them to come back and we'll do whatever is necessary to reach that goal."What We OfferAnticipated earnings of $50,000- $100,000Competitive compensationCareer GrowthMentorship ProgramPaid TrainingMedical, Dental, VisionLife and Disability* 401 KPaid VacationDiscounts on products and servicesResponsibilitiesFacilitate an easy, happy care-free service experience for our guestsOversee flow of Drive LaneProvide top shelf concierge support for all owner inquiries, whether phone, text, email or in personBe the liaison between our guests and our techniciansTake personal ownership of the customer's experience to ensure they are treated like you would treat a member of your familyEnsure every guest receives fair and friendly service, always doing your best to help them find the best solution in every circumstanceQualificationsFriendlyOrganizedTeam OrientedExcellent communication skillsTime management skillsTechnology savvyProfessional, well-groomed personal appearance.Clean driving recordWilling to submit to a pre-employment background check