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Associate Quality Manager – Post Market Stryker is hiring an Associate Quality Manager in Flower Mound, TX. As part of the Endoscopy Quality team, customers and patients are at the heart of everything we do our Quality Leaders maintain our brand of high-quality products
Who we want Managers who drive performance. People who implement process improvements and leverage the talent of their team to consistently increase performance and productivity. Quality-focused team drivers. People who push their team to deliver the highest quality products and solutions in a timely manner. Effective communicators. People who regularly share relevant status updates and effectively articulate issues and recommendations to stakeholders and senior management. What you will do Build a strong customer centric engineering team which resolves field issues and changes products to improve quality. Hires, trains, supervises, motivates, and develops Quality Engineering staff; manages schedules and workflow. Assigns duties and monitors quality of work; assures staff conforms to government regulations and organizational policies and procedures. Communicates frequently and effectively to Customers, Sales Representatives, Management and stakeholders. Coordinates with other managers and associates to identify critical success factors, develop measurement systems, and implement continuous process improvement methodologies. Responsible for improvement of metrics/KPIs for the subordinate Quality team Responsible for ensuring, tracking and reporting quality and reliability for released products. Responsible for reviewing engineering changes to products via internal change control system for product changes. Responsible for overseeing complaint handling, MDR-MDV reporting and product field action decisions. Reviews and evaluates processes and services to correct Quality System and product deficiencies and to subsequently formulate improvements. Serves as topical expert in applicable domestic and international regulations and standards e.g., QSR, 13485. What you need Required
Bachelor's Degree in Engineering, Science or related discipline. 6+ years of experience in Quality, Engineering, or regulated environment Preferred
Master's degree Working knowledge and understanding of the basic principles, theories, concepts, and practices associated with establishing and maintaining a Quality Systems determined by regulations and standards. Quality Engineer Certification Prior personnel supervision/management. Experience in post market quality engineering / customer engineering or relevant field. Proven leadership and demonstrated proficiency in supervising and motivating subordinates. Strong problem-solving, analytical and organizational skills. Ability to collect, interpret, and/or analyze complex data and information. About Stryker Our benefits:
12 paid holidays annually
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits
About Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.
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Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.
